At a Glance
- Tasks: Coordinate events, manage travel, and provide top-notch admin support to keep Riverford running smoothly.
- Company: Join Riverford, a passionate team dedicated to organic farming and community building.
- Benefits: Enjoy 33 days holiday, profit sharing, and free organic meals while working in a beautiful location.
- Other info: Be part of a friendly team that values your contributions and promotes personal growth.
- Why this job: Make a real impact in a supportive environment while developing your skills and career.
- Qualifications: Experience in admin or event coordination with strong organisational and communication skills.
The predicted salary is between 31647 - 31647 £ per year.
As Riverford's Business Support Coordinator, you'll play a key role in helping the business run smoothly by providing high-quality administrative, travel, event and operational support across the organisation. Acting as the first point of contact for visitors, contractors and general enquiries, you'll help create a professional and welcoming experience while ensuring day-to-day business operations are well organised and efficiently coordinated.
You’ll take ownership of travel and accommodation arrangements, visitor logistics, workwear and PPE administration, event logistics, office supplies and a range of business administration activities that support leaders and teams across Riverford. This is a role with plenty of autonomy, where you’ll be trusted to manage priorities, make decisions and ensure things get done. Reporting to the Board Assistant, you'll provide administrative support to them and the wider business, helping to coordinate meetings, prepare documents, maintain records and ensure important activities run smoothly and on time.
This is a varied and fast-paced role that requires someone who is highly organised, proactive and adaptable. Previous experience coordinating events is essential. You'll enjoy building strong working relationships, spotting what needs attention before it becomes a problem and taking ownership of solutions. You'll take pride in delivering a great service to colleagues, visitors and stakeholders across the business, while confidently managing a busy and ever-changing workload.
What You’ll Bring
- Previous experience in an administrative, business support, office coordination or customer-facing role
- Strong organisational skills with the ability to manage multiple tasks, deadlines and competing priorities simultaneously
- Excellent attention to detail and a commitment to producing accurate, high-quality work
- Confident using Microsoft Office applications, including Outlook, Word, PowerPoint and Excel
- Experience coordinating meetings, travel, accommodation and events
- Experience coordinating company events, workshops or offsite meetings
- Strong written and verbal communication skills
- Ability to build positive working relationships with colleagues, suppliers, visitors and stakeholders at all levels
What We’re Looking For
- Upbeat and very personable
- Helpful and reliable
- Great at building relationships with people from all areas of the business
- An interest and appreciation in the Riverford brand and products
- Able to be flexible if required, to support the business need (events etc.) and go the extra mile
Benefits
- Be part of a supportive, down-to-earth and solutions driven business support team
- 33 days holiday (pro rata, including bank holidays)
- An ethical and generous company pension scheme
- An annual profit share, where 10% of all profits are split equally among co-owners
- Heavily discounted organic breakfasts and lunches
- Free organic fruit and veg to take home
- Free parking
- Training tailored to help you grow and achieve your goals
Business Support & Events Coordinator in Buckfastleigh employer: Riverford Organic Farmers
Riverford is an exceptional employer that fosters a supportive and down-to-earth work culture, where co-owners are valued and encouraged to contribute to a mission that prioritises sustainability and community building. Located at the picturesque Wash Farm in Devon, employees enjoy a range of benefits including 33 days of holiday, a generous pension scheme, and opportunities for personal and professional growth through tailored training. With a focus on collaboration and a commitment to delivering high-quality service, Riverford offers a fulfilling and rewarding environment for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support & Events Coordinator in Buckfastleigh
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Riverford Organic Farmers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Riverford Organic Farmers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Business Support & Events Coordinator in Buckfastleigh
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Riverford Organic Farmers:Your cover letter is your chance to shine! Tell us why you want to work at Riverford Organic Farmers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Riverford Organic Farmers!
How to prepare for a job interview at Riverford Organic Farmers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
