At a Glance
- Tasks: Be the friendly face of our dental practice, supporting patients and ensuring smooth operations.
- Company: Join Riverdale Healthcare, a growing group dedicated to high-quality dental care.
- Benefits: Gain valuable customer service skills while earning your Level 2 apprenticeship.
- Other info: Enjoy a supportive team environment with potential for a full-time role after your apprenticeship.
- Why this job: Start a rewarding career in healthcare with opportunities for growth and development.
- Qualifications: GCSEs in Maths and English required; strong communication and organisational skills are essential.
The predicted salary is between 24960 - 30000 £ per year.
Introduction
Start a rewarding career in healthcare while developing valuable customer service skills.
Riverdale Healthcare is looking for a motivated Apprentice Dental Receptionist to join the team.
You’ll be the first point of contact for patients, supporting the smooth running of the practice and helping deliver an excellent patient experience.
About the Employer
Riverdale Healthcare is a growing group of dental practices committed to delivering high-quality, ethical dental care while providing the best possible patient experience.
The team focuses on creating a supportive environment where staff are highly trained and patient care remains at the heart of everything they do.
Their vision is to be the most trusted provider transforming dental care for the nation.
- What You\'ll Do
- This is an exciting opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship.
- As the first point of contact for patients, the Dental Receptionist plays a key role in shaping the patient experience and ensuring the practice runs efficiently.
- You will develop strong communication, organisation, and customer service skills while supporting both patients and the dental team.
- Key duties may include: Greeting patients warmly in person and over the telephone, ensuring a friendly and professional first impression
- Managing appointment bookings, amendments, and cancellations using the practice management system
- Communicating clearly with patients regarding waiting times and upcoming appointments
- Ensuring patients are welcomed and checked in efficiently upon arrival
- Maintaining accurate and confidential patient records on the electronic patient database
- Responding to emails and telephone enquiries promptly and professionally
- Booking follow-up appointments and managing recall systems for routine check-ups
- Contacting patients ahead of appointments with courtesy reminders
- Supporting the practice team to ensure appointment schedules remain efficient and full
- Processing payments and supporting administrative tasks within reception
- Maintaining a clean, organised, and welcoming reception and waiting area
- Ensuring all required documentation such as treatment plans, medical histories, and forms are completed correctly
- Supporting the wider team to ensure the smooth day-to-day running of the practice
- Building positive working relationships with dentists, nurses, and practice staff
- You will also gain an understanding of dental services offered within the practice and learn how to support patients throughout their journey
- Training Outcome
Possibility of a full time role after the completion of the Apprenticeship and progression within the practice
Skills Required
- Administrative Skills
- Attention to Detail
- Customer Care Skills
- Initative
- IT Skills
- Non judgemental
- Organisational Skills
- Problem Solving Skills
- Teamworking
- Communication Skills
- Professionalism
- Telephone Skills
- Time Management
Qualifications
- Essential - GCSE - Maths and English - 4
- Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
- Working Arrangements
- Working
Week: Shifts will be confirmed at interview staged but will fall between the practice open times: Monday: 8:30am- 5:15pm
- Tuesday: 8:30am- 5:15pm
- Wednesday: 8:30am- 5:15pm
- Thursday: 8:30am- 5:15pm
- Friday: 8:30am- 5:00pm
- Expected Duration: 1 Year
- Training Provider: TEMP DENT DENTAL AGENCY LIMITED
- #J-18808-Ljbffr
Apprentice Dental Receptionist - North Shield employer: RIVERDALE TRADECO LIMITED
Riverdale Healthcare is an exceptional employer that prioritises the growth and development of its staff while delivering high-quality dental care. With a strong focus on creating a supportive work environment, employees are encouraged to enhance their skills through training and apprenticeship opportunities, ensuring a fulfilling career path. Located in North Shields, the practice offers a welcoming atmosphere where teamwork and patient care are at the forefront, making it an ideal place for those seeking meaningful employment in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Dental Receptionist - North Shield
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace Apprentice Dental Receptionist - North Shield
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for RIVERDALE TRADECO LIMITED.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join RIVERDALE TRADECO LIMITED. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at RIVERDALE TRADECO LIMITED! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at RIVERDALE TRADECO LIMITED
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that RIVERDALE TRADECO LIMITED might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at RIVERDALE TRADECO LIMITED. This demonstrates not just your skills but also your dedication to advancing in the field.
