At a Glance
- Tasks: Be the friendly face of our dental practice, managing appointments and patient enquiries.
- Company: Join Riverdale Healthcare, a dynamic and expanding dental group focused on patient care.
- Benefits: Enjoy 21 days annual leave, workplace pension, and access to store discounts.
- Other info: Full training provided, with excellent growth opportunities in a supportive team.
- Why this job: Make a real difference in patients' lives while developing your career in healthcare.
- Qualifications: Previous reception experience is a plus; strong communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
Practice: Alpha Dental Care Blaydon
Location: Dunsopp House, Lucy Street, Blaydon-on-Tyne, NE21 5PU
Position: Part time Thursday & Friday 08:45 - 17:45
Salary: About the Practice:
Alpha Dental Care Blaydon is seeking a friendly, organised, and professional Receptionist to join our welcoming dental team. As the first point of contact for patients, you will play a key role in creating a positive experience by providing excellent customer service, managing appointments, handling patient enquiries, and supporting the smooth day-to-day running of the practice.
The ideal candidate will have strong communication skills, a positive attitude, and the ability to work efficiently in a busy healthcare environment. Previous reception or customer service experience is desirable, although full training will be provided for the right candidate. This is an excellent opportunity to join a supportive and patient-focused practice, where you will work alongside an experienced team dedicated to delivering high-quality dental care. If you are motivated, reliable, and enjoy helping people, we would love to hear from you.
About Riverdale Healthcare:
At Riverdale Healthcare, our mission is to improve lives by providing accessible dental care for all. We aim to be an employer of choice by offering both financial and personal rewards. We support your career development with outstanding incentives, recognition, and growth opportunities.
- 21 days annual leave (plus 8 bank holidays)
- Additional leave for long service
- Workplace pension with NEST
- Access to store discounts on our easy-to-use App
- Refer a friend scheme which could see you earning up to £7500
Could you be a Dental Receptionist for Riverdale Healthcare?
- Do you have receptionist experience, ideally within a clinical setting?
- Do you have maths/English GCSE or equivalent?
- Do you have a passion for customer and patient care?
If you can confidently say "yes" to these points, you may be the perfect fit for as a Dental Receptionist with Riverdale Healthcare!
Riverdale Healthcare is a dynamic and expanding dental group with practices situated throughout England. Our services encompass a variety of NHS, private, and specialised dental treatments, all delivered with a focus on enhancing patient experience and care. Our team of friendly and highly-trained professionals is committed to providing the highest standard of dental care. At Riverdale, we care about people and always strive to do the right thing. We act with integrity, ensuring that every patient receives honest and transparent care. We commit to being the best we can be, embracing diversity, innovation, and continuous improvement. As a team, we support each other to create a unique and inclusive environment for both our patients and staff.
Reasonable Adjustments: If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com.
Dental Receptionist - Alpha Blaydon employer: Riverdale Healthcare
Riverdale Healthcare is an exceptional employer, offering a supportive and patient-focused work environment at our Alpha Dental Care Blaydon practice. With a commitment to employee growth, we provide comprehensive training, generous annual leave, and unique benefits such as store discounts and a refer-a-friend scheme, all while fostering a culture of integrity and teamwork. Join us in making a meaningful impact on patients' lives while enjoying a rewarding career in dental care.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist - Alpha Blaydon
✨Tip Number 1
Get to know the practice! Research Alpha Dental Care Blaydon and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Dental Receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with handling enquiries and managing appointments.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable when you go for your interview. A smart appearance can set the tone for a positive interaction.
✨Tip Number 4
Apply through our website! We want to hear from you directly, so make sure to submit your application via our site. It shows initiative and helps us keep track of your application more efficiently.
We think you need these skills to ace Dental Receptionist - Alpha Blaydon
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and professional side shine through. We want to see your personality, so don’t be afraid to express why you’re passionate about customer service and patient care!
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially in reception or customer service roles. We love seeing how your skills can contribute to our team at Alpha Dental Care Blaydon.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Riverdale Healthcare.
How to prepare for a job interview at Riverdale Healthcare
✨Know the Practice Inside Out
Before your interview, take some time to research Alpha Dental Care Blaydon. Familiarise yourself with their services, values, and mission. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Dental Receptionist, excellent customer service is key. Prepare examples from your past experiences where you’ve successfully handled patient enquiries or resolved issues. Highlight your communication skills and how you create a positive experience for patients.
✨Practice Common Interview Questions
Anticipate questions related to your experience in a busy healthcare environment. Think about how you would manage multiple appointments or handle difficult situations. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This demonstrates your professionalism and respect for the practice's time. A friendly smile and positive attitude will go a long way in making a great impression.
