At a Glance
- Tasks: Lead and mentor a dynamic Solutions Engineering team in the UK&I region.
- Company: Join Riverbed, a leader in AIOps and digital experience optimisation.
- Benefits: Enjoy flexible work policies, career progression, and wellness programs.
- Other info: Be part of a diverse and inclusive workplace that values your growth.
- Why this job: Make a real impact in tech while driving innovation and customer success.
- Qualifications: 10+ years in technical roles and 5+ years leading teams in tech.
The predicted salary is between 80000 - 100000 £ per year.
Riverbed is a leader in AIOps for observability, helping organizations optimize their users’ experiences using AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection, AI, and machine learning, Riverbed’s open AI‑powered observability platform & acceleration solutions optimize digital experiences and improve IT efficiency.
Location: Hybrid – London
Technology Specialization: Observability
What You Will Do
- Lead, mentor, and develop a Solutions Engineering team across the UK&I region.
- Foster a culture of accountability, innovation, technical excellence, and customer empathy.
- Build and execute a long‑term technical sales strategy aligned with Go‑To‑Market (GTM), Product, and regional Sales leadership.
- Partner with Sales to drive new business, expansion, and renewals across multiple segments.
- Own key performance metrics, including win rates, pipeline influence, technical validation cycles (POCs, pilots), and SE capacity planning.
- Collaborate with Marketing and Enablement to deliver world‑class demos, architectures, reference materials, and technical content.
- Represent the Solutions Engineering organization in business planning, forecasting, and regional leadership reviews.
- Establish and scale processes for POCs, customer workshops, architecture reviews, and technical evaluations.
What Makes You an Ideal Candidate
- Ten or more years of experience in technical, customer‑facing roles (e.g., Solutions Engineering, Sales Engineering, Architecture, or equivalent).
- Five or more years of experience leading technical sellers in a scaling technology company.
- Deep expertise in one or more of the following areas: AIOps, Digital Employee Experience (DEX), Cloud Observability, Network Observability, Infrastructure Observability, and/or Application Observability.
- Demonstrated success partnering with enterprise Sales organizations to drive significant revenue growth.
- Experience operating in a fast‑paced, competitive SaaS environment.
- Executive presence with strong communication and storytelling capabilities.
- Strategic thinker with the ability to balance long‑term planning and hands‑on execution.
What We Offer
Our employee benefits include flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, community engagement initiatives, and global employee wellness programs that support physical, emotional, and financial well‑being.
Equal Employment Opportunity Statement
Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breastfeeding), genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.
Director, Solutions Engineering - UK&I employer: Riverbed Technology
Riverbed is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With flexible workplace policies, comprehensive wellness programmes, and a commitment to inclusivity, Riverbed empowers its employees to thrive in their careers while making a meaningful impact in the tech industry. Located in London, this role provides the unique opportunity to be part of a leading AIOps company that values innovation and customer success, ensuring that every team member contributes to transformative outcomes for clients across various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Solutions Engineering - UK&I
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
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✨Apply Directly Through Company Websites
When you find a role at a company you love, like Riverbed Technology, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Director, Solutions Engineering - UK&I
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Riverbed Technology specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Riverbed Technology
✨Know Your Manufacturing Processes
Before you walk into the interview with Riverbed Technology, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Riverbed Technology value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
