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- Tasks: Support our Senior Contracts Manager and build strong client relationships.
- Company: Dynamic company located in Belfast with a focus on customer satisfaction.
- Benefits: Competitive salary, performance bonuses, private healthcare, and 33 days annual leave.
- Other info: Enjoy hybrid working and great career growth opportunities.
- Why this job: Join a supportive team and develop your skills in a fast-paced environment.
- Qualifications: 1 year of admin experience, excellent communication, and Microsoft Office skills.
The predicted salary is between 30000 - 40000 £ per year.
The Contracts Support Executive will work closely with and provide administrative support to the Senior Contracts Manager, taking ownership for key administrative tasks in order to maintain and build on the excellent relationships that the Company has developed with its key customers.
Key Responsibilities and Accountabilities:
- Acting as a lead point of contact for our leading clients, building and maintaining good relationships, whilst maintaining high levels of professionalism at all times.
- Taking ownership of key contracts and handling client enquiries, complaints, and requests through to resolution in the first instance, and where necessary, escalating to the appropriate Contract Manager.
- Data Entry - Updating Contracts and Agreements with all relevant information, including pricing. Ensure all files, contracts, and records are maintained in a timely and accurate manner and stored in line with our GDPR obligations.
- Assisting the Senior Contracts Manager in the preparation of contracts, reporting, service level agreements, and attending client meetings.
- Producing documents, reports, and presentations for key clients.
- Provide weekly and monthly reports to the Senior Contracts Manager.
- Communicate contractual changes to customers, as required.
- Managing the day-to-day diary of the Contracts Management Team, organising customer/client visits and audits as required.
- Carry out Customer site audits and any other reasonable tasks required by the Senior Contracts Manager.
- Participate in training and personal development activities.
- Be flexible in undertaking the duties and responsibilities attached to your role, carrying out any other reasonable tasks as required by Management.
Essential criteria:
- At least 1 year's previous Administration experience.
- Excellent organisational skills.
- Ability to work well under pressure, to meet project deadlines.
- Excellent communication skills both verbal and written.
- Excellent working knowledge of Microsoft Office including Word, Excel, and PowerPoint.
- Able to prioritise effectively and is results driven.
- Must be self-motivated; can work on their own initiative as well as part of a team.
- Must be able to provide documentation to confirm their eligibility to work in the UK.
Desirable Criteria:
- Previous administrative experience working in a Customer Service/Sales Administration environment (minimum of 1 year) would be advantageous.
- Previous experience/knowledge of the waste industry.
What We Offer:
- Competitive salary & Performance Bonus.
- Opportunities for personal growth and development.
- Eligible for Company Sick pay and DIS benefit after one years' continuous service.
- Eligible for Private Healthcare Scheme & Cash Health Benefit (upon successful completion of probation).
- 33 days annual leave including Bank holidays.
- Hybrid working upon successful completion of probation.
- Company pension scheme.
- Excellent location outside of Belfast City Centre and with free onsite parking.
Closing Date: 20th May 2026, 5 pm. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Contract Support Executive in Newtownabbey employer: River Ridge Recycling
Contact Detail:
River Ridge Recycling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Executive in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend practising common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We suggest mentioning something specific from the interview to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar names pop up in our system!
We think you need these skills to ace Contract Support Executive in Newtownabbey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Contracts Support Executive role. Highlight your relevant experience and skills that match the job description, especially your admin experience and communication skills.
Showcase Your Organisational Skills: Since this role requires excellent organisational skills, give examples in your application of how you've successfully managed tasks or projects in the past. We want to see how you can keep things running smoothly!
Be Professional Yet Personable: As you'll be the lead point of contact for clients, it's important to convey professionalism in your written application. However, don’t forget to let your personality shine through – we value good relationships just as much as professionalism!
Follow the Application Process: Don’t forget to apply through our website! Make sure you complete all the required fields and submit your application before the deadline. We’re excited to see what you bring to the table!
How to prepare for a job interview at River Ridge Recycling
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the role of a Contracts Support Executive. Familiarise yourself with the key responsibilities and accountabilities listed in the job description. This will help you articulate how your skills and experiences align with what the company is looking for.
✨Showcase Your Communication Skills
As this role requires excellent verbal and written communication skills, prepare to demonstrate these during the interview. Think of examples where you've effectively communicated with clients or colleagues, especially in resolving issues or managing contracts.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, particularly in handling client enquiries or complaints. Prepare specific scenarios from your past experience where you successfully managed a challenging situation, highlighting your organisational skills and ability to work under pressure.
✨Highlight Your Tech Savvy
Since the role involves data entry and document preparation using Microsoft Office, be ready to discuss your proficiency with these tools. You might even want to mention any relevant projects where you used Excel, Word, or PowerPoint to create reports or presentations, showcasing your attention to detail and efficiency.