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- Tasks: Support the Senior Contracts Manager and maintain strong client relationships.
- Company: Dynamic company in Belfast with a focus on customer satisfaction.
- Benefits: Competitive salary, performance bonuses, hybrid work, and private healthcare.
- Other info: Flexible role with opportunities for personal development and 33 days annual leave.
- Why this job: Join a supportive team and grow your career while making a real impact.
- Qualifications: 1 year of admin experience, excellent communication, and Microsoft Office skills.
The predicted salary is between 30000 - 40000 £ per year.
The Contracts Support Executive will work closely with and provide administrative support to the Senior Contracts Manager, taking ownership for key administrative tasks in order to maintain and build on the excellent relationships that the Company has developed with its key customers.
Key Responsibilities and Accountabilities
- Acting as a lead point of contact for our leading clients, building and maintaining good relationships, whilst maintaining high levels of professionalism at all times.
- Taking ownership of key contracts and handling client enquiries, complaints, and requests through to resolution in the first instance, and where necessary, escalating to the appropriate Contract Manager.
- Data Entry - Updating Contracts and Agreements with all relevant information, including pricing. Ensure all files, contracts, and records are maintained in a timely and accurate manner and stored in line with our GDPR obligations.
- Assisting the Senior Contracts Manager in the preparation of contracts/reporting, service level agreements and attending client meetings.
- Producing documents, reports & presentations for key clients.
- Provide weekly and monthly reports to the Senior Contracts Manager.
- Communicate contractual changes to customers, as required.
- Managing the day-to-day diary of the Contracts Management Team, organising customer/client visits and audits as required.
- Carry out Customer site audits and any other reasonable tasks required by the Senior Contracts Manager.
- Participate in training and personal development activities.
- Be flexible in undertaking the duties and responsibilities attached to your role, carrying out any other reasonable tasks as required by Management.
Essential criteria
- At least 1 year's previous Administration experience.
- Excellent organisational skills.
- Ability to work well under pressure, to meet project deadlines.
- Excellent communication skills both verbal and written.
- Excellent working knowledge of Microsoft Office including Word, Excel and PowerPoint.
- Able to prioritise effectively and is results driven.
- Must be self-motivated; can work on their own initiative as well as part of a team.
- Must be able to provide documentation to confirm their eligibility to work in the UK.
Desirable Criteria
- Previous administrative experience working in a Customer Service / Sales Administration environment (minimum of 1 year) would be advantageous.
- Previous experience/knowledge of the waste industry.
What We Offer!
- Competitive salary & Performance Bonus.
- Opportunities for personal growth and development.
- Eligible for Company Sick pay and DIS benefit after one years' continuous service.
- Eligible for Private Healthcare Scheme & Cash Health Benefit (upon successful completion of probation).
- 33 days annual leave including Bank holidays.
- Hybrid working upon successful completion of probation.
- Company pension scheme.
- Excellent location outside of Belfast City Centre and with free onsite parking.
Closing Date: 20th May 2026, 5 pm. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Contract Support Executive in Lisburn employer: River Ridge Recycling
Contact Detail:
River Ridge Recycling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Executive in Lisburn
✨Tip Number 1
Networking is key! Reach out to people in your industry on LinkedIn or at local events. We can’t stress enough how a personal connection can make all the difference when it comes to landing that job.
✨Tip Number 2
Prepare for interviews like a pro! Research the company and practice common interview questions. We recommend having a few examples ready that showcase your skills, especially those related to administration and customer service.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can keep you fresh in their minds. We suggest mentioning something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Contract Support Executive in Lisburn
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience for the Contracts Support Executive role. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your admin experience and communication skills!
Show Off Your Organisational Skills: Since this role requires excellent organisational abilities, give us examples of how you've managed tasks or projects in the past. We love seeing candidates who can juggle multiple responsibilities while keeping everything on track!
Be Professional Yet Personable: As you'll be the lead point of contact for our clients, it's important to convey professionalism in your application. However, don’t forget to let your personality shine through! We appreciate a friendly tone that reflects your ability to build relationships.
Apply Through Our Website: Remember, to be considered for this role, you need to apply through our careers page. It’s super easy! Just click the Apply button and follow the steps. We can’t wait to see your application!
How to prepare for a job interview at River Ridge Recycling
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the role of a Contracts Support Executive. Familiarise yourself with the key responsibilities and accountabilities listed in the job description. This will help you articulate how your skills and experiences align with what the company is looking for.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples that demonstrate your verbal and written communication abilities. Think about times when you've successfully handled client enquiries or complaints, and be ready to discuss these during the interview.
✨Be Organised and Detail-Oriented
As the role involves data entry and maintaining accurate records, highlight your organisational skills. Bring along any relevant documents or reports you've prepared in the past to showcase your attention to detail and ability to manage multiple tasks effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.