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- Tasks: Support the Senior Contracts Manager and maintain strong client relationships.
- Company: Dynamic company in Belfast with a focus on customer satisfaction.
- Benefits: Competitive salary, performance bonuses, hybrid work, and 33 days annual leave.
- Other info: Great location with free parking and opportunities for personal development.
- Why this job: Join a supportive team and grow your career while making a real impact.
- Qualifications: 1 year of admin experience, excellent communication, and Microsoft Office skills.
The predicted salary is between 30000 - 40000 £ per year.
The Contracts Support Executive will work closely with and provide administrative support to the Senior Contracts Manager, taking ownership for key administrative tasks in order to maintain and build on the excellent relationships that the Company has developed with its key customers.
Key Responsibilities and Accountabilities:
- Acting as a lead point of contact for our leading clients, building and maintaining good relationships, whilst maintaining high levels of professionalism at all times.
- Taking ownership of key contracts and handling client enquiries, complaints, and requests through to resolution in the first instance, and where necessary, escalating to the appropriate Contract Manager.
- Data Entry - Updating Contracts and Agreements with all relevant information, including pricing. Ensure all files, contracts, and records are maintained in a timely and accurate manner and stored in line with our GDPR obligations.
- Assisting the Senior Contracts Manager in the preparation of contracts, reporting, service level agreements, and attending client meetings.
- Producing documents, reports, and presentations for key clients.
- Provide weekly and monthly reports to the Senior Contracts Manager.
- Communicate contractual changes to customers, as required.
- Managing the day-to-day diary of the Contracts Management Team, organising customer/client visits and audits as required.
- Carry out Customer site audits and any other reasonable tasks required by the Senior Contracts Manager.
- Participate in training and personal development activities.
- Be flexible in undertaking the duties and responsibilities attached to your role, carrying out any other reasonable tasks as required by Management.
Essential criteria:
- At least 1 year's previous Administration experience.
- Excellent organisational skills.
- Ability to work well under pressure, to meet project deadlines.
- Excellent communication skills both verbal and written.
- Excellent working knowledge of Microsoft Office including Word, Excel, and PowerPoint.
- Able to prioritise effectively and is results driven.
- Must be self-motivated; can work on their own initiative as well as part of a team.
- Must be able to provide documentation to confirm their eligibility to work in the UK.
Desirable Criteria:
- Previous administrative experience working in a Customer Service/Sales Administration environment (minimum of 1 year) would be advantageous.
- Previous experience/knowledge of the waste industry.
What We Offer:
- Competitive salary & Performance Bonus.
- Opportunities for personal growth and development.
- Eligible for Company Sick pay and DIS benefit after one years' continuous service.
- Eligible for Private Healthcare Scheme & Cash Health Benefit (upon successful completion of probation).
- 33 days annual leave including Bank holidays.
- Hybrid working upon successful completion of probation.
- Company pension scheme.
- Excellent location outside of Belfast City Centre and with free onsite parking.
Closing Date: 20th May 2026, 5 pm. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Contract Support Executive employer: River Ridge Recycling
Contact Detail:
River Ridge Recycling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Executive
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We suggest practising common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from the interview to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Contract Support Executive
Some tips for your application 🫡
Show Off Your Admin Skills: Make sure to highlight your previous administration experience in your application. We want to see how you've organised tasks and managed client relationships in the past, so don’t hold back!
Be Professional Yet Personable: As a Contracts Support Executive, you'll be the face of our company to clients. Use your written application to convey your professionalism while also showing your friendly side. We love a good balance!
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Customising your application shows us you’re genuinely interested in the role and understand what it entails.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Click that Apply button and let’s get started!
How to prepare for a job interview at River Ridge Recycling
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Contracts Support Executive. Familiarise yourself with key tasks like data entry, client communication, and report preparation. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully handled client enquiries or complaints in the past. This will highlight your excellent communication skills, which are essential for the job.
✨Demonstrate Organisational Prowess
Be ready to discuss how you manage your time and prioritise tasks. You might want to share specific tools or methods you use to stay organised, especially when working under pressure. This will reassure the interviewers that you can handle the demands of the role effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or specific projects you might be involved in. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.