Service Advisor

Service Advisor

Whitestone Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Operational Team with admin tasks and ensure excellent customer service.
  • Company: Join a thriving company with over five years of experience in sales and service.
  • Benefits: Enjoy flexible working hours and opportunities for personal growth.
  • Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
  • Other info: Perfect for high school and college students looking for a rewarding part-time role.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

About the Role

This is a dynamic and fast-paced role to support the Operational Team in all aspects of their administrative and operational duties. To ensure the accurate recording of data on all systems and liaising between customers, technicians and other staff members to ensure a high level of customer service is maintained.

About the company

Established for over five years, we provide sales, ser…

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Service Advisor employer: River Motorhomes Ltd

As a Service Advisor at our company, you will thrive in a vibrant and supportive work environment that prioritises employee well-being and professional growth. We offer comprehensive training programmes, competitive benefits, and a culture that encourages collaboration and innovation, making it an ideal place for those seeking a rewarding career in customer service. Located in a bustling area, our team enjoys easy access to amenities and a dynamic atmosphere that fosters both personal and professional development.
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Contact Detail:

River Motorhomes Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with our company values and mission. Understanding what we stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of our team.

✨Tip Number 2

Brush up on your customer service skills. As a Service Advisor, you'll be the bridge between customers and our operational team, so demonstrating your ability to handle customer queries effectively will set you apart.

✨Tip Number 3

Prepare to discuss your experience with data management systems. Since the role involves accurate recording of data, showcasing your familiarity with relevant software or tools can give you an edge.

✨Tip Number 4

Network with current employees or industry professionals. Engaging with people who are already in similar roles can provide you with insights into the position and may even lead to a referral.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Data Entry Accuracy
Problem-Solving Skills
Time Management
Attention to Detail
Interpersonal Skills
Organisational Skills
Technical Knowledge of Products/Services
Team Collaboration
Adaptability
Conflict Resolution
Multitasking Abilities
Proficiency in Office Software

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities of a Service Advisor. Highlight your relevant experience in customer service and administrative tasks in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your ability to liaise effectively between customers and technicians, as well as your data recording skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past work that demonstrate your capability in maintaining high levels of customer service.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor.

How to prepare for a job interview at River Motorhomes Ltd

✨Know the Company Inside Out

Before your interview, take some time to research the company. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Demonstrate Your Customer Service Skills

As a Service Advisor, customer service is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlight your communication skills and ability to work under pressure.

✨Be Ready for Scenario-Based Questions

Expect to face scenario-based questions that assess how you would handle specific situations. Think about common challenges in a service advisor role and prepare your responses. This shows your problem-solving abilities and readiness for the job.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.

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