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For Companies At a Glance
- Tasks: Join us as a Motorhome Technician, performing checks, maintenance, and installations.
- Company: We're a growing motorhome service provider with a focus on quality and customer satisfaction.
- Benefits: Enjoy a competitive salary, flexible hours, company vehicle, and ongoing training.
- Why this job: Be part of a supportive team culture while making a real impact in the motorhome industry.
- Qualifications: Experience in a similar role and relevant certifications in gas and electrical compliance are preferred.
- Other info: Complimentary motorhome hire after probation and discounted repairs for your own vehicle.
The predicted salary is between 30000 - 42000 £ per year.
About the Role
As we increase our team and continue the phenomenal expansion of our business, we are looking to recruit the best people in the industry into our workshops. The role of Motorhome Technician is key to our customers\’ experience and the quality service we strive to deliver. Carrying out habitation checks, PDIs, general maintenance, and motorhome accessory fitting, the ideal candidate will have experience in the industry and hold the relevant industry qualifications in both gas and electrical compliance. Continual support and training will be available to the right candidate.
About the company
Established more than five years ago, we provide sales, service, and hire to all brands of motorhomes, new and used. Across three sites, we have experienced staff and extensive workshop facilities to carry out all aspects of repair, maintenance, and accessory fitting and upgrades, from habitation and damp checks to complete mechanical and habitation repair, servicing, and friendly advice. In addition to this, we have diversified into car and light commercial vehicle sales, service and repair, as well as MoT testing.
Our company\’s mission is to be honest, ethical, and fair, and to be the leading independent provider of motorhome needs for everyone. Our goal is to achieve this through dynamic growth and exceptional customer service, with a team who are responsive, customer-focused, and Right First Time in their work.
Main Purpose of the Role
Carrying out Annual Habitation Checks on customer motorhomes in accordance with industry guidelines
Carrying out pre-delivery inspections on both new and used motorhomes
Installation of accessories such as awnings, bike racks, TV aerials, air conditioning, etc
Conduct regular maintenance and repairs on various equipment and systems.
Diagnose faults and troubleshoot issues effectively.
Install new equipment and ensure proper functionality.
Provide excellent customer service by communicating clearly with clients about their needs and the services provided.
Maintain accurate records of all service activities, including repairs, maintenance, and client interactions.
Collaborate with team members to improve service efficiency and client satisfaction.
Stay updated on industry trends and advancements in technology relevant to the role.
Damp surveys, targeted repairs, and professional resealing
Requirements for the Role
Proven experience as a Service Technician or in a similar role is preferred.
Strong technical skills with the ability to understand complex systems.
Excellent problem-solving abilities and attention to detail.
Good communication skills, both verbal and written, to interact effectively with clients and team members.
Ability to work independently as well as part of a team.
Able to use provided applications to record work throughput for quality and productivity purposes.
A valid driving licence.
Relevant certifications and industry qualifications (NCC Motorhome Service Award, Gas and Electrical Maintenance is preferred)
Ideally, with experience working on Truma, ALDE, Sargent, Thetford and Dometic systems and the relevant training
Benefits
Generous salary and bonus scheme
Company vehicle
28 days holiday
Company pension
Cycle to work scheme
Free parking
Company events
Complimentary motorhome hire after completing a probationary period
Flexible working hours
Discounted repairs to your own vehicle in our workshops
Ongoing training and development opportunities
Supportive, friendly team culture
At River were building something special, and we want you to be a part of it.
Join us on the journey..
Motorhome Technician - Wanted Urgently in Hereford employer: River Motorhomes Ltd
Contact Detail:
River Motorhomes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motorhome Technician - Wanted Urgently in Hereford
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as Truma, ALDE, Sargent, Thetford, and Dometic. Having hands-on experience or knowledge about these systems can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees in the motorhome industry. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Stay updated on the latest trends and technologies in the motorhome sector. Showing that you are proactive about learning can impress potential employers and demonstrate your commitment to the role.
✨Tip Number 4
Prepare to discuss your problem-solving skills in detail. Be ready to share specific examples of how you've diagnosed and resolved issues in previous roles, as this is a key aspect of the Motorhome Technician position.
We think you need these skills to ace Motorhome Technician - Wanted Urgently in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Technician or in similar roles. Emphasise your technical skills, problem-solving abilities, and any specific qualifications like the NCC Motorhome Service Award.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the motorhome industry. Mention your experience with systems like Truma, ALDE, Sargent, Thetford, and Dometic, and explain how you can contribute to the company's mission of exceptional customer service.
Highlight Customer Service Skills: Since the role involves excellent customer service, provide examples of how you've effectively communicated with clients in previous positions. This will demonstrate your ability to meet customer needs and enhance their experience.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technician role.
How to prepare for a job interview at River Motorhomes Ltd
✨Showcase Your Technical Skills
Make sure to highlight your technical expertise during the interview. Discuss your experience with systems like Truma, ALDE, Sargent, Thetford, and Dometic, as well as any relevant certifications you hold. This will demonstrate your capability to handle the responsibilities of a Motorhome Technician.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would diagnose and troubleshoot common issues in motorhomes. Prepare specific examples from your past experience where you successfully resolved technical problems, showcasing your analytical skills and attention to detail.
✨Emphasise Customer Service Skills
Since customer satisfaction is key to the company's mission, be ready to discuss how you communicate with clients. Share examples of how you've provided excellent service in previous roles, ensuring that you convey your ability to understand and meet customer needs.
✨Demonstrate Team Collaboration
The role requires working closely with team members, so be prepared to talk about your experience in collaborative environments. Highlight instances where you contributed to team goals or improved service efficiency, showing that you can work well both independently and as part of a team.
