River Island is seeking an energetic People & Service Team Leader to boost store performance and deliver exceptional customer service. You will mentor and motivate the team while maintaining visual and operational standards, supporting the People & Service Manager to drive sales and KPI performance.
You will create an inclusive, wellbeing-focused culture and hands-on involvement in product movement, floor resets, and layout adjustments to maximise the customer journey.
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Retail People & Service Lead: Customer Experience in Thornaby-on-Tees employer: River Island
At River Island, we pride ourselves on being a much-loved brand with a vibrant and inclusive work culture in Leeds Thorpe Park. Our Islanders enjoy generous benefits such as a 50% staff discount, a focus on career progression, and a supportive environment that fosters personal and professional growth. With unique initiatives like Kindness Cupboards and the Giver Island scheme, we ensure our team members feel valued and empowered to thrive both at work and in their personal lives.
