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- Tasks: Lead and inspire your store team to create an amazing customer experience.
- Company: Join River Island, a beloved fashion brand with a bright future.
- Benefits: Enjoy a 50% staff discount, generous holiday, and wellness support.
- Why this job: Be part of a dynamic team that values creativity and personal growth.
- Qualifications: Previous retail experience and a passion for fashion are essential.
- Other info: Flexible working requests are welcomed, promoting a diverse and inclusive environment.
The predicted salary is between 22400 - 28800 ÂŁ per year.
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Department: Store Management
Location: Walthamstow
Compensation: ÂŁ26,445 FTE
Description
- FTC 6 Months
- 39hrs per week
We\’re on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams.
For a more detailed overview of this role, check out the job description attached at the bottom of this advert.
About The Role
What Youâll Be Doing
- Deliver great product placement and âwowâ wearable outfits.
- Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
- Confidently duty manage in all areas of the store operation including service, people, and operations.
- Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
- Have a good understanding of commercial tools and how to use to drive commercial actions.
- Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID.
- Support the management of store operations, including compliance with health & safety standards.
- Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.
You\’ll Be Perfect If
- You have previous experience in retail, preferably in a supervisor role.
- You are passionate about fashion and stay updated on the latest trends.
- You possess strong communication and interpersonal skills.
- You can motivate and inspire a team to achieve their best.
- You are proactive, adaptable, and thrive in a fast-paced environment.
- And most importantly love our products as much as we do so we create the best possible customer journey!
Things To Consider
- Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. Youâll need to be comfortable adapting to situations and juggling multiple tasks.
- Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store.
- Managing People: Strong emotional intelligence is essential, as youâll be managing a diverse team.
- Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment.
- Weekend Work: As part of the retail environment, you\’ll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions.
- Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines.
This Is For You
Weâre a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together â and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.
What we can offer you:
- Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
- Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway!
- Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
- ???? Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
- Give as you earn scheme, a âGiver Islandâ day each year and receive matched funding.
- Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications.
- A generous bonus scheme & private pension plan.
- 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!
We mentioned the discount, right?
Keeping You Safe
At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs.
Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Seniority level
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Mid-Senior level
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Engineering and Information Technology
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Industries
Retail
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Product Team Leader employer: River Island
Contact Detail:
River Island Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Product Team Leader
â¨Tip Number 1
Familiarise yourself with River Island's latest product lines and fashion trends. Being knowledgeable about their offerings will not only help you during the interview but also demonstrate your passion for the brand.
â¨Tip Number 2
Prepare to discuss your previous retail experience, especially in supervisory roles. Highlight specific examples where you've successfully led a team or improved customer service, as this aligns closely with the responsibilities of a Product Team Leader.
â¨Tip Number 3
Showcase your ability to adapt in a fast-paced environment. Think of instances where you've managed multiple tasks or shifted priorities quickly, as this is crucial for the role at River Island.
â¨Tip Number 4
Emphasise your strong communication and interpersonal skills. Be ready to share how you've motivated and inspired teams in the past, as this is key to fostering a high-performing store team.
We think you need these skills to ace Product Team Leader
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in retail and leadership roles. Emphasise your ability to inspire and motivate teams, as well as your understanding of customer service and product handling.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and retail. Mention specific examples of how you've improved customer experiences or driven sales in previous roles. Show that you understand River Island's brand values and culture.
Highlight Relevant Skills: Focus on skills that are crucial for the Product Team Leader role, such as strong communication, emotional intelligence, and the ability to analyse sales data. Provide examples of how you've successfully used these skills in past positions.
Show Enthusiasm for the Brand: Demonstrate your love for River Island's products and your knowledge of current fashion trends. This will show that you're not just looking for any job, but that you're genuinely interested in contributing to their team.
How to prepare for a job interview at River Island
â¨Show Your Passion for Fashion
As a Product Team Leader, it's crucial to demonstrate your enthusiasm for fashion and current trends. Be prepared to discuss your favourite styles and how they influence your approach to product placement and customer experience.
â¨Highlight Your Leadership Skills
This role requires strong leadership abilities. Share specific examples of how you've motivated and inspired teams in the past, especially in fast-paced retail environments. Emphasise your emotional intelligence and ability to manage diverse teams.
â¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to juggle multiple tasks or adapt to sudden changes in priorities, and be ready to explain how you handled them effectively.
â¨Demonstrate Your Understanding of KPIs
Familiarise yourself with key performance indicators relevant to the role, such as sales, stock loss, and customer feedback. Be ready to discuss how you've used data to drive improvements in previous roles and how you plan to do so at River Island.
