At a Glance
- Tasks: Manage product onboarding and optimise listings for e-commerce platforms.
- Company: Join a diverse team at a leading e-commerce company in Chelsea.
- Benefits: Flexible working options, competitive pay, and a supportive work environment.
- Other info: Great opportunity for career growth in a fast-paced industry.
- Why this job: Be part of a dynamic team that drives product visibility and sales success.
- Qualifications: Strong admin skills, attention to detail, and Excel proficiency required.
The predicted salary is between 30000 - 40000 € per year.
The Product Onboarding Admin Assistant is responsible for the accurate and timely setup, optimisation, and maintenance of product listings across all third‑party e‑commerce partner platforms. This role ensures products are uploaded in line with partner requirements, fully enriched for search visibility, and launched on time to support trading performance.
Key Responsibilities
- Manage end‑to‑end product onboarding for all third‑party e‑commerce partners
- Ensure product data (titles, descriptions, pricing, imagery, attributes, SKUs) is accurate, complete, and uploaded on time
- Optimise product listings for search and discoverability, including keyword‑rich titles, descriptions, and attribute completion
- Maintain and update product information across internal systems and partner platforms
- Coordinate with Buying, Merchandising, and E‑commerce teams to gather and validate product details
- Track onboarding timelines to ensure all product launches meet deadlines
- Monitor product listings across partner sites, identifying and resolving any errors or inconsistencies
- Own and manage product upload trackers, ensuring clear visibility of progress and risks
- Support partner‑specific requirements, including data formatting, SEO guidelines, and content standards
- Assist with seasonal launches, trading updates, and product changes (cancellations, replacements)
- Identify opportunities to improve product visibility and conversion through data quality and optimisation
- Continuously review and improve onboarding processes to drive efficiency and accuracy
Key Skills & Experience
- Strong administrative and data management skills
- High attention to detail and accuracy
- Good understanding of e‑commerce product setup and SEO principles
- Confident working with large data sets (Excel proficiency essential)
- Strong organisational and time management skills
- Effective communication and stakeholder management
- Ability to manage multiple deadlines in a fast‑paced environment
- Experience with e‑commerce platforms, PIM systems, or marketplaces preferred
EEO Statement
Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion, and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Product Data & Onboarding Assistant employer: River Island
At our Chelsea House Head Office, we pride ourselves on being an excellent employer that fosters a collaborative and inclusive work culture. As a Product Data & Onboarding Assistant, you will benefit from comprehensive training and development opportunities, ensuring your growth within the e-commerce sector. Our commitment to diversity and flexible working arrangements makes us a rewarding place to build your career while contributing to our vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Product Data & Onboarding Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in e-commerce or product management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your skills in data management and e-commerce. We want to see your personality shine through, so don’t be shy!
✨Tip Number 3
Prepare for interviews by practising common questions related to product onboarding and data management. We recommend using the STAR method to structure your answers – it’s a great way to show off your experience and skills!
✨Tip Number 4
Apply directly through our website! It shows you're genuinely interested in the role and makes it easier for us to find your application. Plus, you’ll get a feel for our company culture right from the start!
We think you need these skills to ace Product Data & Onboarding Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Data & Onboarding Assistant role. Highlight your experience with e-commerce platforms and data management, as these are key for us.
Show Off Your Attention to Detail:We love candidates who can demonstrate their high attention to detail. Use specific examples from your past experiences where you ensured accuracy in product listings or data management.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at River Island
✨Know Your Product Data Inside Out
Before the interview, make sure you understand the key responsibilities of the role. Familiarise yourself with product data management, e-commerce platforms, and SEO principles. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Attention to Detail
Since this role requires a high level of accuracy, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Bring up specific instances where you caught errors or improved processes.
✨Demonstrate Your Organisational Skills
The ability to manage multiple deadlines is crucial for this position. Share how you prioritise tasks and keep track of progress in previous roles. You might even want to bring a sample of a tracker you've used to illustrate your point.
✨Prepare Questions About Their Processes
At the end of the interview, ask insightful questions about their onboarding processes and how they measure success. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
