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For Companies At a Glance
- Tasks: Lead a passionate team to deliver outstanding customer service and boost sales.
- Company: A top retail brand in the UK with a focus on inclusivity.
- Benefits: Career growth opportunities, dynamic work environment, and a chance to shape customer experiences.
- Why this job: Join a vibrant team and make a real difference in the retail world.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
A leading retail brand in the UK is seeking a dedicated People & Service Manager to enhance the customer journey and develop a motivated team. This role involves delivering exceptional customer service, supporting operational standards, and driving sales performance.
Ideal candidates will have prior retail management experience, strong leadership skills, and a passion for fashion. With a focus on creating an inclusive environment, this position offers growth opportunities within the company.
People & Service Manager - Lead an Engaged Store Team in Nottingham employer: River Island
Contact Detail:
River Island Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People & Service Manager - Lead an Engaged Store Team in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the retail industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the brand's values and recent initiatives. Show us that you’re not just passionate about fashion but also about what the company stands for!
✨Tip Number 3
Practice your leadership stories! Think of examples where you've motivated a team or improved customer service. We want to hear how you’ve made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace People & Service Manager - Lead an Engaged Store Team in Nottingham
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or insights that demonstrate your enthusiasm for the industry and how it aligns with our brand values.
Highlight Your Leadership Skills: We want to see how you've led teams in the past. Use specific examples to showcase your leadership style and how you've motivated others to achieve great results. This will help us understand how you can enhance our store team.
Focus on Customer Service Excellence: Since this role is all about enhancing the customer journey, make sure to include examples of how you've delivered exceptional customer service in previous roles. We love to hear about your strategies for creating memorable customer experiences!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, please apply through our website. It’s super easy and ensures we receive all your details without any hiccups!
How to prepare for a job interview at River Island
✨Know the Brand Inside Out
Before your interview, make sure you research the retail brand thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
Prepare examples from your previous retail management experience that highlight your leadership abilities. Think about times when you motivated your team or improved customer service. Be ready to discuss how you can apply these skills to enhance the store's performance.
✨Emphasise Customer Service Excellence
Since the role focuses on enhancing the customer journey, be prepared to talk about your approach to exceptional customer service. Share specific strategies you've implemented in the past and how they positively impacted sales and customer satisfaction.
✨Demonstrate Your Passion for Fashion
As a People & Service Manager, having a passion for fashion is key. Bring up your personal interests in fashion trends and how they relate to the brand. This will help you connect with the interviewers and show that you're not just looking for any job, but this specific one.
