At a Glance
- Tasks: Lead a dynamic team to elevate customer experience and drive outstanding service.
- Company: Join River Island, a vibrant fashion retailer with a focus on inclusivity.
- Benefits: Competitive pay, employee discounts, and opportunities for personal growth.
- Other info: Exciting environment with potential for career advancement.
- Why this job: Make a real difference in customer satisfaction while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for coaching teams.
The predicted salary is between 30000 - 40000 £ per year.
River Island in Nottingham Victoria is seeking a People & Service Manager to drive outstanding customer service and lead a motivated store team.
You will support the Store Leader to maintain standards, manage operations, and deliver against KPIs while fostering a positive, inclusive culture.
You will oversee service, product movement, visual standards and payroll related KPIs, with a focus on coaching and developing staff for a high performing environment.
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We think you need these skills to ace People & Service Leader: Elevate Customer Experience & Team in Nottingham
Customer Service Excellence
Team Leadership
Operational Management
KPI Management
Coaching and Development
Positive Culture Promotion
Visual Merchandising Standards
