Visual Display Merchandiser- North Central in London

The Visual Display Merchandiser (VDM) is responsible for delivering inspiring, brand-aligned visual merchandising in stores, with a focus on strong commercial execution and creative in-store displays and windows. Reporting into the Visual Display Merchandising Business Partner (VDMBP), the VDM plays a key role in implementing seasonal direction, window schemes and in-store installations to a high standard. This role does not partner directly with Area Managers and instead works under the guidance of the VDMBP to ensure consistent visual standards and impactful customer experiences.

Responsibilities

• Coaching & Training
  • Coach, inspire, and upskill retail store teams to deliver high standards in windows & mannequin dressing/styling with a clear commercial focus.
  • Support VDMBP to ensure basic visual merchandising principles are well understood and implemented clearly to drive consistency.
  • Support VDMBP to build collaborative relationships across Retail to help drive visual capability and overall performance.
• Visual Merchandising Execution
  • Deliver consistent visual merchandising standards across allocated stores, ensuring compliance with VM directives.
  • Tailor execution to individual store layouts while maintaining core brand integrity and message.
  • Use model stores and visual guidelines as a reference to ensure alignment with wider business expectations.
  • Support the VDMBP and store teams in creating visually commercial floor layouts and product zoning.
• Display & Creative (In-store Installations)
  • Execute eye-catching window schemes and in-store displays in line with brand guidelines and seasonal campaigns.
  • Support visual installations during store openings, refits, launches and promotional events.
  • Style mannequins and manage product presentation in a way that drives sales and brand identity.
• Commercial Impact
  • Maximise commercial opportunities through impactful visual merchandising execution.
  • Ensure key product stories are clearly communicated through displays and layouts.
  • React quickly to trade reports and sales feedback by adjusting visual merchandising strategies accordingly.
• Collaboration & Support
  • Work closely with the VDMBP and wider VM team to deliver consistent execution.
  • Support store managers and retail teams in bringing visual strategies to life.
  • Share feedback and insights with VM leadership to continually evolve best practices.

Requirements

• Previous experience in a visual merchandising role within fashion retail.
• Strong styling skills and a good eye for detail.
• Ability to coach, motivate and influence store teams.
• Commercial awareness with the ability to balance creativity and business needs.
• Excellent organisational skills and the ability to manage multiple priorities.
• Flexible to travel across stores and work varying hours when required (e.g. store openings, refits).

Benefits

• Generous 50% staff discount to buy the latest products.
• Discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
• Company car.
• Support for varied family setups, including maternity, paternity, adoption and fertility treatment backed by the Retail Trust.
• Flexible working, plus extra paid days such as daytime Fridays and early finish Fridays.
• Give as you earn scheme, a dedicated ‘Giver Island’ day each year and matching funding.
• Up-skilling support through on-the-job training, qualifications and a succession plan.
• 23 days paid holiday, exclusive of bank holidays.