River Island is seeking a People & Service Manager to drive the customer journey by building an engaged, motivated team that delivers exceptional service. You will support the Store Leader to develop the team and maintain visual and operational standards, and in turn drive conversion, sales and KPIs.
You'll lead in-store service across people, visual and operations, foster an inclusive culture, care for wellbeing, and ensure compliant store operations while delivering a best-in-class customer
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People & Service Manager - Elevate Customer Experience in Grays employer: River Island
At River Island, we pride ourselves on being a much-loved brand with a vibrant and inclusive work culture in Leeds Thorpe Park. Our Islanders enjoy generous benefits such as a 50% staff discount, a focus on career progression, and a supportive environment that fosters personal and professional growth. With unique initiatives like Kindness Cupboards and the Giver Island scheme, we ensure our team members feel valued and empowered to thrive both at work and in their personal lives.