People & Service Team Lead: Elevate the Customer Experience in Glasgow

People & Service Team Lead: Elevate the Customer Experience in Glasgow

Glasgow Full-Time On-site
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River Island in Glasgow Parkhead is seeking a People & Service Team Leader to drive outstanding customer service and lead a motivated store team. You will support the People & Service Manager, maintain visual standards, and influence KPIs such as sales, conversion, and store efficiency.

The role requires a proactive, energetic supervisor with retail experience who can foster an inclusive culture, manage duties across operations, and deliver a consistent customer journey.

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People & Service Team Lead: Elevate the Customer Experience in Glasgow employer: River Island

At River Island, we pride ourselves on being a much-loved brand with a vibrant and inclusive work culture in Leeds Thorpe Park. Our Islanders enjoy generous benefits such as a 50% staff discount, a focus on career progression, and a supportive environment that fosters personal and professional growth. With unique initiatives like Kindness Cupboards and the Giver Island scheme, we ensure our team members feel valued and empowered to thrive both at work and in their personal lives.

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Contact Details:

River Island Recruitment Team