Floor Manager

Floor Manager

Cheltenham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, drive sales, and create an engaging shopping experience.
  • Company: Join River Island, a beloved brand with a bright future and diverse team.
  • Benefits: Enjoy a 50% staff discount, generous bonuses, and a supportive family hub.
  • Why this job: Be part of a vibrant culture focused on teamwork, progression, and customer satisfaction.
  • Qualifications: Previous Floor Manager or supervisory experience; strong leadership and communication skills required.
  • Other info: Commitment to employee safeguarding and promoting British Values.

The predicted salary is between 28800 - 43200 £ per year.

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

This is what a career at River Island is like. And this is where yours starts.

Department Retail Management Employment Type Permanent – Full Time Location Cheltenham Workplace type Onsite

What We Are Looking For…

Focus

  • Drive omni- channel sales and data capture through delivering the best service on the high street
  • Increase conversion through customer engagement and spreading the joy of fashion
  • Inspire customers using both verbal and visual engagement with the product
  • Achieve and enhance brand standards including strong visuals
  • Support achieving targets and drive key results through implementing strategic actions
  • Use reports to make commercial and financial decisions that will increase profit
  • Be aware of cost control, how to drive and protect profit
  • Be fully responsible for all areas of retail risk and health & safety
  • Leadership /Teamwork

  • Coach and develop talent driving succession, creating strong teams
  • Support the management team and take accountability in their absence
  • Lead a team by motivating and encouraging teamwork to achieve goals
  • Manage performance and give in the moment feedback
  • Implement and delegate tasks with close follow up, but lead by example with a hands-on approach
  • Agile working

  • Ability to operate within different roles
  • Recognise and adjust to change
  • Ability to learn quickly, thoroughly and deliver the detail
  • Able to manage challenges and pressure, to adjust quickly to changing circumstances and find solutions supported by management
  • Adaptability to variation in work, requiring you to be multi-skilled
  • Fast paced and purposeful approach
  • Decision Making

  • Deliver 100% compliance inline to all Company policies and processes
  • Implement company decisions and take responsibility
  • Seek advice from line Manager /expert and utilise team input when required
  • Be well organised and capable of planning efficiently to deliver results
  • We’re looking for…

  • Previous experience at Floor Manager level or be an experienced Supervisor/ Team Leader looking for your next step up
  • You may also be a small Store/Deputy Manager looking to move into a larger turnover environment
  • Have a good understanding of the latest trends and our competitors
  • Have good leadership skills
  • Have experience in VM
  • Have experience in analysing reports and making commercial decision
  • Be able to work on your own initiative
  • Be a great communicator and be able to engage your team
  • Be passionate about delivering a world class experience to our customers
  • Ability to make decisions, problem solve and take accountability with good planning skills
  • This Is For You…

  • Discount -Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
  • RI Rewards – Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway! On top of this you will also be entitled to a generous bonus scheme.
  • Island culture – Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
  • Family Hub – Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment
  • Giver Island – Give as you earn scheme, a ‘Giver Island’ day each year and matched funding
  • Opportunities – Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications
  • Pension – A contributory private pension scheme
  • Holiday – 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!
  • We mentioned the discount, right?

    Keeping You Safe…

    At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs.

    Floor Manager employer: River Island

    At River Island, we pride ourselves on being a much-loved brand with a vibrant and inclusive work culture in Cheltenham. Our Islanders enjoy generous benefits such as a 50% staff discount, a supportive family hub, and numerous opportunities for career progression, all while working in a dynamic environment that values teamwork and personal growth. Join us to be part of a team that not only delivers exceptional customer experiences but also fosters a sense of community and well-being among its employees.
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    Contact Detail:

    River Island Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Floor Manager

    ✨Tip Number 1

    Familiarise yourself with River Island's brand values and culture. Understanding what makes them unique will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.

    ✨Tip Number 2

    Prepare to discuss your leadership style and how you've successfully motivated teams in the past. River Island values strong leadership, so be ready to share specific examples of how you've inspired and developed talent.

    ✨Tip Number 3

    Stay updated on the latest fashion trends and competitor activities. Being knowledgeable about the industry will not only impress your interviewers but also demonstrate your passion for the role and the brand.

    ✨Tip Number 4

    Think about how you can contribute to driving omni-channel sales and enhancing customer engagement. Prepare ideas or strategies that you could implement to improve sales and customer experience at River Island.

    We think you need these skills to ace Floor Manager

    Leadership Skills
    Team Management
    Customer Engagement
    Visual Merchandising
    Commercial Decision Making
    Data Analysis
    Performance Management
    Adaptability
    Problem-Solving Skills
    Communication Skills
    Planning and Organisation
    Sales Strategy Implementation
    Health and Safety Compliance
    Initiative and Proactivity

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Floor Manager position at River Island. Tailor your application to highlight relevant experience and skills that align with their expectations.

    Craft a Compelling CV: Your CV should clearly showcase your previous experience in retail management or as a supervisor. Emphasise your leadership skills, ability to drive sales, and any experience with visual merchandising and report analysis.

    Write a Strong Cover Letter: In your cover letter, express your passion for fashion and customer service. Mention specific examples of how you've successfully led teams, improved sales, or enhanced customer experiences in previous roles.

    Highlight Adaptability and Decision-Making Skills: Given the fast-paced nature of retail, it's important to demonstrate your ability to adapt to change and make quick decisions. Include examples from your past where you've successfully navigated challenges or implemented strategic actions.

    How to prepare for a job interview at River Island

    ✨Show Your Leadership Skills

    As a Floor Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development skills.

    ✨Know the Brand and Trends

    Familiarise yourself with River Island's latest collections and current fashion trends. Being able to discuss these during your interview will show your passion for the brand and your understanding of the retail landscape.

    ✨Prepare for Scenario Questions

    Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to make tough decisions or manage challenges, and be ready to explain your thought process.

    ✨Demonstrate Customer Engagement Strategies

    Since customer engagement is key, prepare to discuss how you've previously enhanced customer experiences. Share specific strategies you've implemented to drive sales and improve service quality.

    Floor Manager
    River Island
    Location: Cheltenham
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