At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an engaging shopping experience.
- Company: Join River Island, a beloved brand with a bright future and diverse team.
- Benefits: Enjoy a 50% staff discount, bonus scheme, and generous holiday allowance.
- Why this job: Be part of a supportive culture focused on progression and community impact.
- Qualifications: Previous Floor Manager or supervisory experience required; strong leadership and communication skills essential.
- Other info: Commitment to employee safeguarding and promoting British Values.
The predicted salary is between 28800 - 43200 £ per year.
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We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.
This is what a career at River Island is like. And this is where yours starts.
Department: Retail Management
Employment Type: Permanent – Full Time
Location: Sheffield The Moor
Workplace type: Onsite
What We Are Looking For…
- Drive omni-channel sales and data capture through delivering the best service on the high street
- Increase conversion through customer engagement and spreading the joy of fashion
- Inspire customers using both verbal and visual engagement with the product
- Achieve and enhance brand standards including strong visuals
- Support achieving targets and drive key results through implementing strategic actions
- Use reports to make commercial and financial decisions that will increase profit
- Be aware of cost control, how to drive and protect profit
- Be fully responsible for all areas of retail risk and health & safety
Leadership / Teamwork
- Coach and develop talent driving succession, creating strong teams
- Support the management team and take accountability in their absence
- Lead a team by motivating and encouraging teamwork to achieve goals
- Manage performance and give in-the-moment feedback
- Implement and delegate tasks with close follow-up, but lead by example with a hands-on approach
Agile working
- Ability to operate within different roles
- Recognise and adjust to change
- Ability to learn quickly, thoroughly and deliver the detail
- Able to manage challenges and pressure, to adjust quickly to changing circumstances and find solutions supported by management
- Adaptability to variation in work, requiring you to be multi-skilled
- Fast paced and purposeful approach
Decision Making
- Deliver 100% compliance inline to all Company policies and processes
- Implement company decisions and take responsibility
- Seek advice from line Manager / expert and utilise team input when required
- Be well organised and capable of planning efficiently to deliver results
We’re looking for…
- Previous experience at Floor Manager level or be an experienced Supervisor/Team Leader looking for your next step up
- You may also be a small Store/Deputy Manager looking to move into a larger turnover environment
- Have a good understanding of the latest trends and our competitors
- Have good leadership skills
- Have experience in VM
- Have experience in analysing reports and making commercial decisions
- Be able to work on your own initiative
- Be a great communicator and be able to engage your team
- Be passionate about delivering a world-class experience to our customers
- Ability to make decisions, problem solve and take accountability with good planning skills
This Is For You…
- Discount – Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
- RI Rewards – Reducing Islanders\’ everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway! On top of this, you will also be entitled to a generous bonus scheme.
- Island culture – Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
- Family Hub – Every family is unique, and we support Islanders with all different family setups, including enhanced maternity, paternity, adoption & fertility treatments
- Giver Island – Give as you earn scheme, a ‘Giver Island’ day each year and matched funding
- Opportunities – Progression focus throughout Retail & Head Office. Support with upskilling skills through on-the-job training and qualifications
- Pension – A contributory private pension scheme
- Holiday – 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also, the option to buy additional holiday for whatever the need!
Keeping You Safe…
At River Island, we are committed to the safeguarding of all our employees regardless of age or job role. We will fulfill our obligation under the Prevent duty, which seeks to stop extremism and extremist views from materializing in our business. We promote and encourage the belief in British Values—including democracy, the rule of law, individual liberty, and mutual respect and tolerance of different faiths and beliefs.
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Floor Manager employer: River Island
Contact Detail:
River Island Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with River Island's brand values and culture. Understanding what makes them unique will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully motivated teams in the past. River Island values strong leadership, so be ready to share specific examples of how you've inspired and developed talent.
✨Tip Number 3
Stay updated on the latest fashion trends and competitor activities. Being knowledgeable about the industry will not only impress your interviewers but also demonstrate your passion for the role and the brand.
✨Tip Number 4
Think about how you can contribute to improving customer engagement and sales. Prepare ideas or strategies that you could implement to enhance the shopping experience, as this aligns with the responsibilities of a Floor Manager.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail management or supervisory roles. Emphasise your leadership skills and any achievements that demonstrate your ability to drive sales and enhance customer engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Mention specific examples of how you've successfully led teams, improved sales, or enhanced customer experiences in previous roles.
Showcase Your Understanding of the Brand: Research River Island's brand values and current trends. In your application, reflect your understanding of their culture and how you can contribute to their goals, particularly in driving omni-channel sales and maintaining brand standards.
Highlight Your Decision-Making Skills: Provide examples in your application of how you've made commercial decisions based on data analysis. This could include how you've used reports to improve performance or manage costs effectively in past roles.
How to prepare for a job interview at River Island
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Discuss current trends and how they relate to River Island's brand, demonstrating that you are not only knowledgeable but also genuinely excited about the products you'll be working with.
✨Highlight Leadership Experience
Since the role requires strong leadership skills, be prepared to share specific examples of how you've successfully led a team in the past. Talk about how you motivated your team, handled challenges, and achieved targets, showcasing your ability to inspire others.
✨Demonstrate Decision-Making Skills
Prepare to discuss situations where you've had to make quick decisions under pressure. Highlight your problem-solving abilities and how you used data or reports to inform your choices, as this aligns with the company's focus on commercial and financial decision-making.
✨Emphasise Customer Engagement
Customer service is key in retail, so be ready to talk about how you've engaged customers in previous roles. Share examples of how you created memorable shopping experiences and increased customer satisfaction, which will resonate well with River Island's commitment to delivering a world-class experience.