Floor Manager

Floor Manager

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, drive sales, and create an engaging shopping experience.
  • Company: Join River Island, a beloved brand with a bright future and a diverse team.
  • Benefits: Enjoy a 50% staff discount, bonus scheme, and generous holiday allowance.
  • Why this job: Be part of a supportive culture that values teamwork and personal growth.
  • Qualifications: Previous Floor Manager or supervisory experience; strong leadership and communication skills required.
  • Other info: Commitment to employee safeguarding and promoting British Values.

The predicted salary is between 28800 - 43200 £ per year.

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

This is what a career at River Island is like. And this is where yours starts.

Department Retail Management Employment Type Permanent – Full Time Location Beckton Workplace type Onsite

What We Are Looking For…

Focus

  • Drive omni- channel sales and data capture through delivering the best service on the high street
  • Increase conversion through customer engagement and spreading the joy of fashion
  • Inspire customers using both verbal and visual engagement with the product
  • Achieve and enhance brand standards including strong visuals
  • Support achieving targets and drive key results through implementing strategic actions
  • Use reports to make commercial and financial decisions that will increase profit
  • Be aware of cost control, how to drive and protect profit
  • Be fully responsible for all areas of retail risk and health & safety
  • Leadership /Teamwork

  • Coach and develop talent driving succession, creating strong teams
  • Support the management team and take accountability in their absence
  • Lead a team by motivating and encouraging teamwork to achieve goals
  • Manage performance and give in the moment feedback
  • Implement and delegate tasks with close follow up, but lead by example with a hands-on approach
  • Agile working

  • Ability to operate within different roles
  • Recognise and adjust to change
  • Ability to learn quickly, thoroughly and deliver the detail
  • Able to manage challenges and pressure, to adjust quickly to changing circumstances and find solutions supported by management
  • Adaptability to variation in work, requiring you to be multi-skilled
  • Fast paced and purposeful approach
  • Decision Making

  • Deliver 100% compliance inline to all Company policies and processes
  • Implement company decisions and take responsibility
  • Seek advice from line Manager /expert and utilise team input when required
  • Be well organised and capable of planning efficiently to deliver results
  • We’re looking for…

  • Previous experience at Floor Manager level or be an experienced Supervisor/ Team Leader looking for your next step up
  • You may also be a small Store/Deputy Manager looking to move into a larger turnover environment
  • Have a good understanding of the latest trends and our competitors
  • Have good leadership skills
  • Have experience in VM
  • Have experience in analysing reports and making commercial decision
  • Be able to work on your own initiative
  • Be a great communicator and be able to engage your team
  • Be passionate about delivering a world class experience to our customers
  • Ability to make decisions, problem solve and take accountability with good planning skills
  • This Is For You…

  • Discount -Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
  • RI Rewards – Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway! On top of this you will also be entitled to a generous bonus scheme.
  • Island culture – Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
  • Family Hub – Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment
  • Giver Island – Give as you earn scheme, a ‘Giver Island’ day each year and matched funding
  • Opportunities – Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications
  • Pension – A contributory private pension scheme
  • Holiday – 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!
  • We mentioned the discount, right?

    Keeping You Safe…

    At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs.

    Floor Manager employer: River Island

    At River Island, we pride ourselves on being a vibrant and inclusive workplace where our Islanders thrive in a supportive environment. With a strong focus on employee development, generous benefits including a 50% staff discount, and a commitment to wellbeing, we empower our team to grow their careers while enjoying a fulfilling work-life balance. Join us at our Surrey Quays location, where your passion for fashion and leadership can shine as you inspire both customers and colleagues alike.
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    Contact Detail:

    River Island Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Floor Manager

    ✨Tip Number 1

    Familiarise yourself with River Island's brand values and culture. Understanding what makes them unique will help you align your responses during interviews and demonstrate that you're a good fit for their team.

    ✨Tip Number 2

    Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or resolved conflicts, as this is crucial for a Floor Manager role.

    ✨Tip Number 3

    Stay updated on the latest fashion trends and competitor activities. Being knowledgeable about the industry will not only impress your interviewers but also show your passion for the role and the brand.

    ✨Tip Number 4

    Prepare to discuss how you would drive omni-channel sales and enhance customer engagement. Think of innovative ideas that could improve the shopping experience, as this aligns with the responsibilities of a Floor Manager at River Island.

    We think you need these skills to ace Floor Manager

    Leadership Skills
    Team Management
    Customer Engagement
    Visual Merchandising
    Commercial Decision Making
    Performance Management
    Adaptability
    Problem-Solving Skills
    Planning and Organisation
    Communication Skills
    Sales Strategy Implementation
    Data Analysis
    Health and Safety Compliance
    Cost Control Awareness

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience as a Floor Manager or Supervisor. Emphasise your leadership skills, ability to drive sales, and any experience with visual merchandising.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and customer service. Mention specific examples of how you've inspired teams or improved sales in previous roles.

    Showcase Your Decision-Making Skills: Include examples in your application that demonstrate your ability to analyse reports and make commercial decisions. This will show that you can contribute to the company's profitability.

    Highlight Adaptability: Discuss your ability to adapt to changing circumstances and manage challenges. Provide examples of how you've successfully navigated fast-paced environments in the past.

    How to prepare for a job interview at River Island

    ✨Show Your Passion for Fashion

    Make sure to express your enthusiasm for the fashion industry during the interview. Discuss current trends and how they relate to River Island's brand, demonstrating that you are not only knowledgeable but also genuinely excited about the products you'll be working with.

    ✨Highlight Leadership Experience

    Prepare examples of your previous leadership roles, focusing on how you've motivated teams and driven performance. Be ready to discuss specific situations where you coached team members or implemented strategies that led to success.

    ✨Demonstrate Decision-Making Skills

    Be prepared to talk about times when you've had to make tough decisions in a retail environment. Highlight your ability to analyse reports and make commercial decisions that positively impacted sales or customer satisfaction.

    ✨Emphasise Adaptability

    Given the fast-paced nature of retail, it's crucial to show that you can adapt to changing circumstances. Share examples of how you've successfully managed challenges or changes in your previous roles, showcasing your problem-solving skills and resilience.

    Floor Manager
    River Island
    Location: London
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