Floor Manager

Floor Manager

Gateshead Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to drive sales and create an amazing shopping experience.
  • Company: Join River Island, a beloved brand with a bright future and diverse team.
  • Benefits: Enjoy 50% staff discount, bonuses, and generous holiday allowance.
  • Why this job: Be part of a dynamic environment where your leadership can shine and make a difference.
  • Qualifications: Experience as a Floor Manager or Supervisor with strong leadership skills.
  • Other info: Opportunities for progression and personal development in a supportive culture.

The predicted salary is between 28800 - 42000 £ per year.

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

This is what a career at River Island is like. And this is where yours starts.

Department Retail Management Employment Type Permanent – Full Time Location Gateshead Workplace type Onsite

What We Are Looking For…

Focus

  • Drive omni- channel sales and data capture through delivering the best service on the high street
  • Increase conversion through customer engagement and spreading the joy of fashion
  • Inspire customers using both verbal and visual engagement with the product
  • Achieve and enhance brand standards including strong visuals
  • Support achieving targets and drive key results through implementing strategic actions
  • Use reports to make commercial and financial decisions that will increase profit
  • Be aware of cost control, how to drive and protect profit
  • Be fully responsible for all areas of retail risk and health & safety
  • Leadership /Teamwork

  • Coach and develop talent driving succession, creating strong teams
  • Support the management team and take accountability in their absence
  • Lead a team by motivating and encouraging teamwork to achieve goals
  • Manage performance and give in the moment feedback
  • Implement and delegate tasks with close follow up, but lead by example with a hands-on approach
  • Agile working

  • Ability to operate within different roles
  • Recognise and adjust to change
  • Ability to learn quickly, thoroughly and deliver the detail
  • Able to manage challenges and pressure, to adjust quickly to changing circumstances and find solutions supported by management
  • Adaptability to variation in work, requiring you to be multi-skilled
  • Fast paced and purposeful approach
  • Decision Making

  • Deliver 100% compliance inline to all Company policies and processes
  • Implement company decisions and take responsibility
  • Seek advice from line Manager /expert and utilise team input when required
  • Be well organised and capable of planning efficiently to deliver results
  • We’re looking for…

  • Previous experience at Floor Manager level or be an experienced Supervisor/ Team Leader looking for your next step up
  • You may also be a small Store/Deputy Manager looking to move into a larger turnover environment
  • Have a good understanding of the latest trends and our competitors
  • Have good leadership skills
  • Have experience in VM
  • Have experience in analysing reports and making commercial decision
  • Be able to work on your own initiative
  • Be a great communicator and be able to engage your team
  • Be passionate about delivering a world class experience to our customers
  • Ability to make decisions, problem solve and take accountability with good planning skills
  • This Is For You…

  • Discount -Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
  • RI Rewards – Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway! On top of this you will also be entitled to a generous bonus scheme.
  • Island culture – Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
  • Family Hub – Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment
  • Giver Island – Give as you earn scheme, a ‘Giver Island’ day each year and matched funding
  • Opportunities – Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications
  • Pension – A contributory private pension scheme
  • Holiday – 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!
  • We mentioned the discount, right?

    Keeping You Safe…

    At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs.

    Floor Manager employer: River Island

    At River Island, we pride ourselves on being a much-loved brand with a vibrant and inclusive work culture in Gateshead. Our Islanders enjoy a generous 50% staff discount, a supportive family hub, and numerous opportunities for career progression, all while working in a dynamic environment that values teamwork and personal growth. Join us to be part of a team that not only delivers exceptional customer experiences but also prioritises the well-being and development of its employees.
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    Contact Detail:

    River Island Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Floor Manager

    ✨Tip Number 1

    Get to know the company culture before your interview. Check out River Island's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.

    ✨Tip Number 2

    Practice your leadership stories! Think of times when you've motivated a team or solved a problem under pressure. These examples will showcase your skills and fit for the Floor Manager role, so have them ready to share during your chat.

    ✨Tip Number 3

    Be prepared to discuss trends in retail and how they impact customer engagement. Show that you’re not just passionate about fashion but also understand the market. This will impress the hiring team and demonstrate your commitment to driving sales.

    ✨Tip Number 4

    Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.

    We think you need these skills to ace Floor Manager

    Leadership Skills
    Team Management
    Customer Engagement
    Visual Merchandising (VM)
    Data Analysis
    Commercial Decision Making
    Problem-Solving Skills
    Adaptability
    Communication Skills
    Planning Skills
    Sales Strategy Implementation
    Health & Safety Compliance
    Performance Management
    Initiative

    Some tips for your application 🫡

    Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Talk about how you keep up with the latest trends and what inspires you. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.

    Highlight Your Leadership Skills: As a Floor Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share examples of how you've motivated your team or handled challenges. We love seeing candidates who can inspire others and drive results!

    Be Specific About Your Experience: Don't just list your previous roles; dive into the details! Talk about your achievements, especially those related to sales and customer engagement. We want to know how you've made a difference in your past positions, so be specific and give us the numbers if you can!

    Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the exciting opportunities we have. Plus, it shows us that you’re really interested in joining our River Island family!

    How to prepare for a job interview at River Island

    ✨Know Your Brand

    Before the interview, dive deep into River Island's brand values and latest trends. Familiarise yourself with their product range and what sets them apart from competitors. This will show your passion for the brand and help you connect with the interviewers.

    ✨Showcase Leadership Skills

    Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate others, manage performance, and provide feedback. River Island values strong leadership, so demonstrating your experience in this area will be crucial.

    ✨Be Data Savvy

    Brush up on your analytical skills! Be ready to discuss how you've used reports to make commercial decisions in previous roles. Showing that you can drive sales and understand financials will set you apart as a candidate who can contribute to River Island's success.

    ✨Embrace Adaptability

    River Island is looking for someone who can thrive in a fast-paced environment. Prepare to discuss times when you've had to adapt quickly to change or manage challenges. This will demonstrate your agility and readiness to take on the dynamic nature of retail.

    Floor Manager
    River Island
    Location: Gateshead
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