Floor Manager

Floor Manager

Full-Time 28800 - 43200 £ / year (est.) No home office possible
R

At a Glance

  • Tasks: Lead a dynamic team to drive sales and deliver exceptional customer service.
  • Company: Join River Island, a beloved brand with a bright future and diverse team.
  • Benefits: Enjoy a 50% staff discount, generous bonuses, and wellness support.
  • Why this job: Be part of a vibrant culture focused on teamwork, progression, and community support.
  • Qualifications: Previous experience as a Floor Manager or strong Supervisor/Team Leader skills required.
  • Other info: We prioritise employee safety and promote British Values in our workplace.

The predicted salary is between 28800 - 43200 £ per year.

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

This is what a career at River Island is like. And this is where yours starts.

Department Retail Management Employment Type Permanent – Full Time Location Surrey Quays Workplace type Onsite

What We Are Looking For…

Focus

  • Drive omni- channel sales and data capture through delivering the best service on the high street
  • Increase conversion through customer engagement and spreading the joy of fashion
  • Inspire customers using both verbal and visual engagement with the product
  • Achieve and enhance brand standards including strong visuals
  • Support achieving targets and drive key results through implementing strategic actions
  • Use reports to make commercial and financial decisions that will increase profit
  • Be aware of cost control, how to drive and protect profit
  • Be fully responsible for all areas of retail risk and health & safety

Leadership / Teamwork

  • Coach and develop talent driving succession, creating strong teams
  • Support the management team and take accountability in their absence
  • Lead a team by motivating and encouraging teamwork to achieve goals
  • Manage performance and give in the moment feedback
  • Implement and delegate tasks with close follow up, but lead by example with a hands‑on approach

Agile working

  • Ability to operate within different roles
  • Recognise and adjust to change
  • Ability to learn quickly, thoroughly and deliver the detail
  • Able to manage challenges and pressure, to adjust quickly to changing circumstances and find solutions supported by management
  • Adaptability to variation in work, requiring you to be multi-skilled
  • Fast paced and purposeful approach

Decision Making

  • Deliver 100% compliance inline to all Company policies and processes
  • Implement company decisions and take responsibility
  • Seek advice from line Manager / expert and utilise team input when required
  • Be well organised and capable of planning efficiently to deliver results

We’re looking for…

  • Previous experience at Floor Manager level or be an experienced Supervisor / Team Leader looking for your next step up
  • You may also be a small Store / Deputy Manager looking to move into a larger turnover environment
  • Have a good understanding of the latest trends and our competitors
  • Have good leadership skills
  • Have experience in VM
  • Have experience in analysing reports and making commercial decision
  • Be able to work on your own initiative
  • Be a great communicator and be able to engage your teamBe passionate about delivering a world class experience to our customers
  • Ability to make decisions, problem solve and take accountability with good planning skills

This Is For You…

  • Discount -Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
  • RI Rewards – Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway! On top of this you will also be entitled to a generous bonus scheme.
  • Island culture – Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
  • Family Hub – Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment
  • Giver Island – Give as you earn scheme, a ‘Giver Island’ day each year and matched funding
  • Opportunities – Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications
  • Pension – A contributory private pension scheme
  • Holiday – 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!

We mentioned the discount, right?

Keeping You Safe…

At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs.

#J-18808-Ljbffr

Floor Manager employer: River Island

At River Island, we pride ourselves on being a much-loved brand with a vibrant and inclusive work culture in Brighton. Our Islanders enjoy generous benefits such as a 50% staff discount, a supportive family hub, and numerous opportunities for career progression through on-the-job training. With a focus on teamwork and personal development, we create an environment where every employee can thrive and contribute to our exciting future.
R

Contact Detail:

River Island Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floor Manager

✨Tip Number 1

Familiarise yourself with River Island's brand values and culture. Understanding what makes them unique will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.

✨Tip Number 2

Prepare to discuss your leadership style and how you've successfully motivated teams in the past. River Island values strong leadership, so be ready to share specific examples of how you've driven performance and engagement.

✨Tip Number 3

Stay updated on the latest fashion trends and competitor activities. Being knowledgeable about the industry will not only impress your interviewers but also demonstrate your passion for the role and the brand.

✨Tip Number 4

Think about how you can contribute to improving customer experience and driving sales. Prepare ideas or strategies that you could implement as a Floor Manager, showing your proactive approach and commitment to success.

We think you need these skills to ace Floor Manager

Leadership Skills
Team Management
Customer Engagement
Visual Merchandising
Commercial Decision Making
Data Analysis
Performance Management
Problem-Solving Skills
Adaptability
Communication Skills
Planning and Organisation
Sales Strategy Implementation
Health & Safety Compliance
Omni-channel Sales Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail management or supervisory roles. Emphasise your leadership skills and any achievements that demonstrate your ability to drive sales and enhance customer engagement.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Mention specific examples of how you've successfully led teams, improved sales, or enhanced customer experiences in previous roles.

Showcase Your Understanding of the Brand: Demonstrate your knowledge of River Island and its brand values in your application. Discuss current trends in fashion and how you can contribute to the company's success through your understanding of the market.

Highlight Your Decision-Making Skills: Include examples in your application that illustrate your ability to make commercial decisions based on data analysis. This could involve discussing how you've used reports to drive profitability in past positions.

How to prepare for a job interview at River Island

✨Show Your Leadership Skills

As a Floor Manager, you'll need to demonstrate strong leadership abilities. Be prepared to share examples of how you've motivated and developed your team in previous roles. Highlight any specific instances where your leadership made a positive impact on performance.

✨Understand the Brand and Trends

Familiarise yourself with River Island's brand values and current fashion trends. During the interview, express your passion for the brand and how you can contribute to its success by engaging customers and enhancing their shopping experience.

✨Prepare for Commercial Decision-Making

Since the role involves making commercial decisions based on reports, be ready to discuss your experience with analysing data. Bring examples of how you've used reports to drive sales or improve store performance in the past.

✨Demonstrate Adaptability

The retail environment can be fast-paced and ever-changing. Share examples of how you've successfully adapted to change in previous roles, whether it was managing a sudden increase in foot traffic or adjusting to new company policies.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

R
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>