At a Glance
- Tasks: Manage product onboarding and optimise listings for e-commerce platforms.
- Company: Join River Island, a beloved brand with a bright future.
- Benefits: Enjoy 50% staff discount, free gym, flexible working, and 23 days holiday.
- Other info: Great career progression opportunities and supportive work environment.
- Why this job: Be part of a dynamic team and make an impact in e-commerce.
- Qualifications: Strong admin skills, attention to detail, and Excel proficiency required.
The predicted salary is between 30000 - 40000 £ per year.
The Product Onboarding Admin Assistant is responsible for the accurate and timely setup, optimisation, and maintenance of product listings across all third-party e-commerce partner platforms. This role ensures products are uploaded in line with partner requirements, fully enriched for search visibility, and launched on time to support trading performance.
Responsibilities
- Manage end-to-end product onboarding for all third-party e-commerce partners
- Ensure product data (titles, descriptions, pricing, imagery, attributes, SKUs) is accurate, complete, and uploaded on time
- Optimise product listings for search and discoverability, including keyword-rich titles, descriptions, and attribute completion
- Maintain and update product information across internal systems and partner platforms
- Coordinate with Buying, Merchandising, and E-commerce teams to gather and validate product details
- Track onboarding timelines to ensure all product launches meet deadlines
- Monitor product listings across partner sites, identifying and resolving any errors or inconsistencies
- Own and manage product upload trackers, ensuring clear visibility of progress and risks
- Support partner-specific requirements, including data formatting, SEO guidelines, and content standards
- Assist with seasonal launches, trading updates, and product changes (cancellations, replacements)
- Identify opportunities to improve product visibility and conversion through data quality and optimisation
- Continuously review and improve onboarding processes to drive efficiency and accuracy
Qualifications
- Strong administrative and data management skills
- High attention to detail and accuracy
- Good understanding of e-commerce product setup and SEO principles
- Confident working with large data sets (Excel proficiency essential)
- Strong organisational and time-management skills
- Effective communication and stakeholder management
- Ability to manage multiple deadlines in a fast-paced environment
- Experience with e-commerce platforms, PIM systems, or marketplaces preferred
We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.
Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. A free onsite gym, subsidised restaurant & café to fill your needs. Various social events to socialise throughout the year. Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
Flexible working, on top of payday and summer early finish Fridays. Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Support with upskilling through on the job training and qualifications. A succession plan if you want to progress. 23 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!
Product Data & Onboarding Assistant in City of Westminster employer: River Island
At River Island, we pride ourselves on being a much-loved brand with a vibrant and inclusive work culture that fosters collaboration and innovation. As a Product Data & Onboarding Assistant, you'll benefit from generous perks such as a 50% staff discount, a free onsite gym, and flexible working arrangements, all while having access to extensive training and career progression opportunities. Join our diverse team of talented Islanders and enjoy a rewarding career where your contributions are valued and supported.
StudySmarter Expert Advice🤫
We think this is how you could land Product Data & Onboarding Assistant in City of Westminster
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like River Island are looking for when hiring for a Product Data & Onboarding Assistant.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to River Island for the Product Data & Onboarding Assistant, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at River Island as a Product Data & Onboarding Assistant, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out River Island’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Product Data & Onboarding Assistant.
We think you need these skills to ace Product Data & Onboarding Assistant in City of Westminster
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at River Island, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with River Island's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at River Island. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at River Island
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that River Island uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at River Island. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
