At a Glance
- Tasks: Identify and prevent fraud while collaborating with teams to enhance detection capabilities.
- Company: Join a much-loved brand with a bright future and a diverse team.
- Benefits: Enjoy a 50% staff discount, flexible working, and a generous bonus scheme.
- Other info: Opportunities for career progression and continuous learning await you.
- Why this job: Make a real impact in fraud prevention and risk management within a dynamic environment.
- Qualifications: Experience in fraud prevention and strong analytical skills are essential.
The predicted salary is between 37800 - 46200 £ per year.
The Senior Fraud Analyst position supports our fraud prevention and risk mitigation strategy across all markets.
This role is responsible for identifying fraudulent activity, implementing preventative measures, and collaborating with cross-functional teams to enhance fraud detection capabilities.
Responsibilities
Responsibilities
- Support the Global Fraud Manager in the development and implementation of the fraud prevention strategy, ensuring alignment with business goals.
- Able to work under minimal supervision leading fraud related initiatives and projects across the business.
- Able to present and discuss fraud with senior stakeholders, demonstrating strong subject matter expertise.
- Able to deputise for the Global Fraud Manager and support senior leadership as required.
- Monitor transactions across multiple sales channels (e-commerce, in-store, app) to identify fraudulent activity.
- Maintain key performance indicators (KPIs) to measure fraud prevention effectiveness.
- Lead investigations into fraudulent transactions, chargebacks, and account takeovers, working closely with internal stakeholders and external partners.
- Manage fraud alerts, chargebacks, and disputes, including submitting evidence and liaising with payment providers.
- Review and assess suspicious return/refund activity, including first-party abuse and wardrobing behaviour.
- Analyse fraud trends and emerging threats, providing insights to inform risk mitigation strategies.
- Assist in developing and maintaining reporting dashboards (e. g., Power BI) for fraud KPIs and operational insights.
- Establish and maintain fraud prevention policies and procedures, ensuring compliance with industry regulations and best practices.
- Educate and train internal teams on fraud risks, prevention techniques, and reporting protocols.
- Participate in the implementation and testing of new payment methods and fraud mitigation strategies.
- Proven experience in fraud prevention, risk management, or financial crime investigation, preferably within the retail or e-commerce industry.
- Strong understanding of fraud detection tools, payment processing, and chargeback management.
- Analytical mindset with the ability to interpret data and identify fraud patterns.
- Excellent problem-solving skills and the ability to act decisively under pressure.
- Strong communication and stakeholder management skills.
- High attention to detail, particularly when reviewing transactions and customer behaviours.
- Ability to prioritise tasks in a fast-paced, high-volume environment.
- Proactive and positive attitude with a continuous improvement approach to processes and fraud prevention strategy.
- Proficiency with Excel and familiarity with SQL and Snowflake.
Desirable
- Experience working with rule and machine learning based fraud prevention platforms such as Ravelin, Forter or Riskified is highly desirable.
- Understanding of relevant legal and regulatory frameworks in the UK and Ireland.
- Familiarity with Power BI
- Supervisory and/or Managerial experience.
- Strong Payments knowledge including PDS2, SCA and optimisation modelling.
- Industry awareness and presence enabling effective consideration of ideas and approaches from peers.
About Us
We're a much-loved brand with an exciting future.
Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do.
Progression here can take you in all kinds of directions.
This is what a career at River Island is like.
And this is where yours starts.
Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!
Benefits
Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
A free onsite gym, subsidised restaurant & café to fill you needs.
Various social events to socialise throughout the year.
Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment.
We also work closely with the Retail Trust to create dedicated support for all our Islanders!
Flexible working, on top of payday and summer early finish Fridays.
Give as you earn scheme, a 'Giver Island' day each year and receive matched funding.
Support with upskilling through on the job training and qualifications.
A succession plan if you want to progress.
A generous bonus scheme & private pension plan.
The choice to opt in for healthcare through our provider AXA. 25 days paid holiday, exclusive of Bank Holidays.
With the added option to purchase additional holiday twice a year for whatever the need!
Keeping You Safe We are committed to providing a safe and inclusive workplace where everyone is treated with dignity and respect.
We expect all employees to uphold our values and contribute to a positive working environment.
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Fraud Analyst in City of Westminster employer: River Island
At River Island, we pride ourselves on being a much-loved brand with a vibrant and inclusive work culture in Leeds Thorpe Park. Our Islanders enjoy generous benefits such as a 50% staff discount, a focus on career progression, and a supportive environment that fosters personal and professional growth. With unique initiatives like Kindness Cupboards and the Giver Island scheme, we ensure our team members feel valued and empowered to thrive both at work and in their personal lives.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Analyst in City of Westminster
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like River Island. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Fraud Analyst in City of Westminster
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to River Island.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on River Island's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at River Island
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with River Island.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at River Island will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former River Island employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
