At a Glance
- Tasks: Drive sales, maximise profit, and lead a dynamic team in a vibrant retail environment.
- Company: Join River Island, a beloved brand with a diverse and inclusive community.
- Benefits: Enjoy a 50% staff discount, generous holiday, and a supportive workplace culture.
- Other info: Opportunities for progression and personal development in a fun, collaborative atmosphere.
- Why this job: Make a real impact while developing your career in a fast-paced retail setting.
- Qualifications: Experience in sales management, visual merchandising, and strong leadership skills.
The predicted salary is between 29700 - 36300 £ per year.
Our business is made up of a diverse community, where we all belong and feel part of something bigger.
We are committed to equality of opportunity and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion or belief.
We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
- Keeping You Safe Print
- Drive sales & maximise profit - You will adhere to company VM guidelines by ensuring product is merchandised correctly and implementing layout changes.
You will identify creative and visual ideas for the store and will be responsible for product placement, leading from the front by handling the product on a daily basis.
You will place newness from delivery and ensure best sellers and key pieces are easily accessible to our customers.
- You will conduct daily floor walks including windows, lighting, sales floor and stockrooms to identify areas of opportunity.
You analyse commercial reports and take action, making commercial decisions and delegating tasks to your dedicated team of Senior Sales and Sales Advisors.
- You will provide our customers with ideas on how to wear our product, keeping up with the latest trends and competitor activity.
You will work alongside the field VM team to ensure high visual standards across your store, ensuring good size availability for our customers.
- You will ensure delivery is prioritised commercially so that new lines and replenishment of biggest selling departments are sent to the sales floor quickly., We are committed to providing a safe and inclusive workplace where everyone is treated with dignity and respect.
We expect all employees to uphold our values and contribute to a positive working environment.
- Be able to work on your own initiative
- Be a great communicator and be able to engage your team
- Have good leadership skills
- Be passionate about delivering a world class experience to our customers
- Have experience in analysing reports and making commercial decisions
- Have a good understanding of the latest trends and our competitors
- Have experience in VM
- Have experience in managing a large team within a high turnover environment
- Have previous experience at Sales Manager Level/Visual Merchandiser Level
- You may also be a medium store/deputy manager looking to move into a larger turnover environment We're a much-loved brand with an exciting future.
Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do.
Progression here can take you in all kinds of directions.
This is what a career at River Island is like.
And this is where yours starts.
Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
- Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
- Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed.
We also work closely with the Retail Trust to create dedicated support for all our Islanders!
- Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment.
We also work closely with the Retail Trust to create dedicated support for all our Islanders!
- Give as you earn scheme, a 'Giver Island' day each year and receive matched funding.
- Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications.
- A generous bonus scheme & private pension plan.
- 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!
We mentioned the discount, right?
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Commercial Manager in Birmingham employer: River Island
RIVER ISLAND is an excellent employer, offering a vibrant work culture that prioritises inclusivity and teamwork in the heart of Belfast. With opportunities for personal growth and a generous 50% staff discount, employees are encouraged to thrive in a dynamic retail environment while making a meaningful impact on customer service and store operations.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Manager in Birmingham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like River Island, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like River Island!
We think you need these skills to ace Commercial Manager in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at River Island, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at River Island and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show River Island that you’re ready to jump in and contribute right away!
How to prepare for a job interview at River Island
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
