Visual Display Merchandiser- North Central

The Visual Display Merchandiser (VDM) is responsible for delivering inspiring, brand-aligned visual merchandising in stores, with a focus on strong commercial execution and creative in‑store displays & windows. Reporting into the Visual Display Merchandising Business Partner (VDMBP), the VDM plays a key role in implementing seasonal direction, window schemes, and in‑store installations to a high standard. This role does not partner directly with Area Managers and instead works under the guidance of the VDMBP to ensure consistent visual standards and impactful customer experiences.

Benefits

• Generous 50% staff discount so you can treat yourself to the latest products.
• Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
• Company car.
• Support for families with enhanced maternity, paternity, adoption & fertility treatment, and dedicated support from the Retail Trust.
• Flexible working, on top of payday and summer early finish Fridays.
• Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
• Support with upskilling through on‑the‑job training and qualifications and a succession plan if you want to progress.
• 23 days paid holiday, exclusive of Bank Holidays, with the option to purchase additional holiday twice a year.

Equal Employment Opportunity

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

Responsibilities

Coaching & Training

• Coach, inspire, and upskill retail store teams to deliver high standards in windows & mannequin dressing/styling with a clear commercial focus.
• Support VDMBP to ensure basic visual merchandising principles are well understood and implemented clearly to drive consistency.
• Support VDMBP to build collaborative relationships across Retail to help drive visual capability and overall performance.

Visual Merchandising Execution

• Deliver consistent visual merchandising standards across allocated stores, ensuring compliance with VM directives.
• Tailor execution to individual store layouts while maintaining core brand integrity and message.
• Use model stores and visual guidelines as a reference to ensure alignment with wider business expectations.
• Support the VDMBP and store teams in creating visually commercial floor layouts and product zoning.

Display & Creative (In‑store Installations)

• Execute eye‑catching window schemes and in‑store displays in line with brand guidelines and seasonal campaigns.
• Support visual installations during store openings, refits, launches, and promotional events.
• Style mannequins and manage product presentation in a way that drives sales and brand identity.

Commercial Impact

• Maximise commercial opportunities through impactful visual merchandising execution.
• Ensure key product stories are clearly communicated through displays and layouts.
• React quickly to trade reports and sales feedback by adjusting visual merchandising strategies accordingly.

Collaboration & Support

• Work closely with the VDMBP and wider VM team to deliver consistent execution.
• Support store managers and retail teams in bringing visual strategies to life.
• Share feedback and insights with VM leadership to continually evolve best practices.

Qualifications

• Previous experience in a visual merchandising role within fashion retail.
• Strong styling skills and a good eye for detail.
• Ability to coach, motivate, and influence store teams.
• Commercial awareness with the ability to balance creativity and business needs.
• Excellent organisational skills and the ability to manage multiple priorities.
• Flexible to travel across stores and work varying hours when required (e.g., store openings, refits).