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For Companies At a Glance
- Tasks: Deliver exceptional customer service and contribute to the success of our stores.
- Company: Join a much-loved brand with a bright future and a diverse team.
- Benefits: Enjoy a generous 40% staff discount and flexible working hours.
- Why this job: Be part of a passionate team in a fast-paced, fashion-forward environment.
- Qualifications: No specific qualifications required, just a love for fashion and teamwork.
- Other info: Great career progression opportunities and supportive company culture.
We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.
Our Sales Advisors are key to delivering the best possible service to our customers in a responsive and fast-moving environment. We are passionate and driven to provide the very best experience, and are looking for like-minded individuals to join our the Island! Whether you are on our shop floor, in the stock room, or serving on our tills, you play an important part in the overall success of our stores. Our community is made up of enthusiastic Islanders who enjoy working in a challenging environment, with a shared love of fashion and the RI brand!
We’re offering flexible contracts! Whatever your reason for needing or wanting part-time, flexible work, we’d love to hear from you. Perhaps you’re looking to work around the school run, university, or only available at evenings & weekends. We’re open to working patterns and will be guided by your availability. If it’s something we can accommodate and works for our store’s trading hours, you’ll be an Islander in no time! Please let us know your availability when completing the application form.
This Is For You...
- Discount - Generous 40% staff discount so you can treat yourself to the latest fashion.
- RI Rewards - Reducing Islanders’ everyday expenses through discounts, benefits, financial advice, wellbeing solutions, and more with Reward Gateway!
- Island Culture - We work closely with the Retail Trust to create dedicated support for all our Islanders!
- Family Hub - Every family is unique; we support Islanders with all different family setups, including enhanced maternity, paternity, adoption & fertility treatments.
- Giver Island - Give as you earn scheme, a ‘Giver Island’ day each year, and matched funding.
- Training - Support with upskilling skills through on-the-job training and qualifications.
- Pension - A contributory private pension scheme.
- Holiday - 28 days (UK), 30 days (ROI) paid holiday (FTE), inclusive of Bank Holidays.
At River Island, we are committed to safeguarding all our employees regardless of age or job role. We fulfill our obligation under the Prevent duty, which seeks to stop extremism and extremist views from materializing in our business. We promote and encourage the belief in British Values—including democracy, the rule of law, individual liberty, and mutual respect and tolerance of different faiths and beliefs.
Sales Advisor employer: River Island Clothing Co., Ltd.
Contact Detail:
River Island Clothing Co., Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know River Island! Familiarise yourself with their brand, values, and culture. This will help you connect with the team during interviews and show that you're genuinely interested in being part of the Island.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on social media platforms. They can provide insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about what it’s really like to work there.
✨Tip Number 3
Prepare for your interview by practising common questions and scenarios related to sales and customer service. Think about how you can demonstrate your passion for fashion and your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight your availability and flexibility, which is super important for part-time roles.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for fashion and customer service.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Sales Advisor role. Mention any relevant experience in retail or customer service that makes you a perfect fit for our Island!
Show Your Availability: Since we offer flexible contracts, be clear about your availability in your application. Whether you’re juggling studies or family commitments, we want to accommodate your schedule as best as we can.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about joining our fantastic team!
How to prepare for a job interview at River Island Clothing Co., Ltd.
✨Know the Brand
Before your interview, take some time to really understand River Island's brand values and culture. Familiarise yourself with their latest collections and any recent news about the company. This will not only show your enthusiasm but also help you connect your answers to their mission.
✨Show Your Passion for Fashion
As a Sales Advisor, your love for fashion is key! Be prepared to discuss your favourite styles, trends, or even how you would assist customers in finding the perfect outfit. This will demonstrate that you’re not just looking for a job, but that you genuinely care about the products and the customer experience.
✨Prepare for Situational Questions
Expect questions that assess how you handle various situations on the shop floor. Think of examples from past experiences where you provided excellent customer service or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Be Ready to Discuss Flexibility
Since River Island offers flexible contracts, be clear about your availability during the interview. Highlight how your schedule can align with their trading hours, and express your willingness to adapt to the needs of the store. This shows that you’re committed to being a valuable part of the team.
