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For Companies At a Glance
- Tasks: Lead and inspire your team to create an amazing customer experience.
- Company: Join a beloved brand with a vibrant and diverse culture.
- Benefits: Enjoy a 50% staff discount, generous holiday, and career progression opportunities.
- Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
- Qualifications: Retail experience and a passion for fashion are essential.
- Other info: Flexible working requests considered; we celebrate diversity and inclusion.
The predicted salary is between 26445 - 37023 £ per year.
Product Team Leader
Department: Store Management
Employment Type: Permanent – Part Time
Location: Glasgow Parkhead
Reporting To: Product Manager
Compensation: £26,445 FTE
Description
We7re on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert.
About The Role
What You7ll Be Doing
- Deliver great product placement and ‘wow’ wearable outfits.
- Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
- Confidently duty manage in all areas of the store operation including service, people, and operations.
- Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
- Have a good understanding of commercial tools and how to use to drive commercial actions.
- Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID.
- Support the management of store operations, including compliance with health & safety standards.
- Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.
This Is For You
You7ll Be Perfect If
- You have previous experience in retail, preferably in a supervisor role.
- You are passionate about fashion and stay updated on the latest trends.
- You possess strong communication and interpersonal skills.
- You can motivate and inspire a team to achieve their best.
- You are proactive, adaptable, and thrive in a fast-paced environment.
- And most importantly love our products as much as we do so we create the best possible customer journey!
Things To Consider
- Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You’ll need to be comfortable adapting to situations and juggling multiple tasks.
- Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store.
- Managing People: Strong emotional intelligence is essential, as you7ll be managing a diverse team.
- Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment.
- Weekend Work: As part of the retail environment, you7ll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions.
- Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines.
This Is For You
We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.
What we can offer you:
- Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
Product Team Leader employer: River Island Clothing Co., Ltd.
Contact Detail:
River Island Clothing Co., Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Team Leader
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate – you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for retail roles, like how you handle customer complaints or motivate your team. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Dress to impress! Since you're applying for a role in fashion, make sure your outfit reflects your style while still being professional. Show them you understand the brand and can represent it well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Product Team Leader
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for fashion and retail shine through! We want to see how excited you are about creating an amazing customer journey and leading a team.
Tailor Your Experience: Make sure to highlight any previous retail or supervisory experience you've got. We’re looking for someone who can motivate a team and drive sales, so share those relevant stories that show us what you can do!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at River Island Clothing Co., Ltd.
✨Know Your Products
As a Product Team Leader, you'll need to demonstrate your passion for fashion and product handling. Research the latest trends and be ready to discuss how you would create 'wow' outfits and improve visual standards in the store.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and inspired teams in previous roles. Think about specific situations where you empowered your team to deliver exceptional customer service and how you managed diverse personalities.
✨Understand the Customer Journey
Be ready to talk about how you would put the customer experience at the centre of your decisions. Consider discussing past experiences where you improved customer satisfaction or sales through strategic product placement and visual merchandising.
✨Demonstrate Adaptability
This role requires juggling multiple tasks in a fast-paced environment. Prepare to share examples of how you've successfully adapted to changing priorities and managed time effectively, especially during busy periods like sales events.
