At a Glance
- Tasks: Drive sales, connect with customers, and develop your team in a vibrant retail environment.
- Company: Join River Island, a beloved brand with a bright future and a supportive culture.
- Benefits: Enjoy 50% staff discount, bonuses, and generous holiday allowance.
- Why this job: Lead a passionate team and create unforgettable shopping experiences for customers.
- Qualifications: Experience as a Store Manager or Deputy Manager with strong leadership skills.
- Other info: Opportunities for progression and personal development in a diverse community.
The predicted salary is between 28800 - 43200 £ per year.
We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.
This is what a career at River Island is like. And this is where yours starts.
What We Are Looking For...
- Drive sales & maximise profit - you will be responsible for identifying opportunities to increase your store’s contribution. From ensuring you implement company layout to a high standard to analysing your reports, you will be accountable for the success of your branch. Conducting daily floor walks & delegating effectively, you will be on top of competitor activity and will communicate trade feedback to all levels.
- Connect with our customers - you will ensure every customer receives a world class shopping experience in your store. Leading by example, you will motivate your team to give genuine service to our customers & encourage them to maximise opportunities to up sell across all areas of the store.
- Recruit & retain the best talent - you will be passionate about your team & will be responsible for their career development. You will recruit the best team for your store & will invest your time to train & coach them, driving succession through your branch, creating future managers for the business. You will also play a key role in managing the performance of your team.
- Control costs & manage loss prevention - you will drive productivity of your team by effectively managing your payroll, having the right people in the right place at the right time. You will ensure your team protects profit by deterring theft through service. You will be responsible for ensuring your store is operationally sound with effective stock management controls in place.
- Have a proven track record in managing store KPI’s including sales, payroll, controllable costs, stock loss and service.
- Be a great communicator across all levels.
- Have great leadership skills.
- Be passionate about delivering a world class experience to our customers.
- Have previous experience at Store Manager level or be an experienced Deputy Manager looking for your next step up.
This Is For You...
- Discount - Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
- RI Rewards - Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway. On top of this you will also be entitled to a generous bonus scheme.
- Island culture - Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
- Family Hub - Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment.
- Giver Island - Give as you earn scheme, a ‘Giver Island’ day each year and matched funding.
- Opportunities - Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications.
- Pension - A contributory private pension scheme.
- Holiday - 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!
Keeping You Safe...
At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values – including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs.
Every Islander Counts
Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Store Manager in Exeter employer: River Island Clothing Co., Ltd.
Contact Detail:
River Island Clothing Co., Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Exeter
✨Tip Number 1
Get to know the company inside out! Research River Island's values, culture, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've driven sales or motivated a team. We want to hear how you’ve made a difference in previous roles, so be ready to share those success stories.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you’ve created amazing shopping experiences for customers. Remember, it’s all about connecting with people and making them feel valued.
✨Tip Number 4
Don’t forget to ask questions! This shows your enthusiasm and helps you figure out if River Island is the right fit for you. Ask about team dynamics, growth opportunities, or how they support their Islanders.
We think you need these skills to ace Store Manager in Exeter
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering a world-class experience to customers and leading a fantastic team.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience. Focus on your achievements in managing store KPIs, driving sales, and developing talent – these are key for us at River Island!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your previous roles and responsibilities, so we can easily see how you fit into our Island culture.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with River Island.
How to prepare for a job interview at River Island Clothing Co., Ltd.
✨Know Your Numbers
As a Store Manager, you'll need to be on top of your store's KPIs. Before the interview, brush up on your sales figures, payroll management, and stock loss statistics. Being able to discuss these metrics confidently will show that you're ready to drive performance.
✨Customer Connection is Key
River Island values a world-class shopping experience. Prepare examples of how you've connected with customers in the past. Think about times when you motivated your team to provide exceptional service or upsell effectively. This will demonstrate your commitment to customer satisfaction.
✨Leadership Matters
You’ll be responsible for recruiting and developing talent. Be ready to share your leadership style and how you've successfully managed teams before. Highlight any training or coaching experiences that have helped your team grow, as this aligns perfectly with what they’re looking for.
✨Stay Ahead of Competitors
Understanding competitor activity is crucial. Research River Island’s competitors and be prepared to discuss how you would keep your store competitive. Bring ideas on how to implement effective strategies based on your findings, showing that you can think critically about the market.