People & Service Manager: Elevate Customer Experience in Chelmsford

People & Service Manager: Elevate Customer Experience in Chelmsford

Chelmsford Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
River Island Clothing Co., Ltd.

At a Glance

  • Tasks: Lead a vibrant team to enhance customer experiences and drive sales.
  • Company: Join River Island, a trendy fashion retailer with a focus on teamwork.
  • Benefits: Competitive pay, employee discounts, and opportunities for career growth.
  • Other info: Exciting role in a fast-paced store with a focus on team development.
  • Why this job: Be part of a dynamic environment where your passion for fashion shines.
  • Qualifications: Strong leadership skills and a love for delivering exceptional service.

The predicted salary is between 31500 - 38500 Β£ per year.

River Island Clothing Co., Ltd. is seeking a People & Service Manager in Chelmsford to lead a high-energy store team and deliver an outstanding customer journey.

You will support the Store Leader in developing the team, maintaining visual and operational standards, and driving key KPIs across sales, conversion, and payroll while ensuring a compliant and safe store environment.

The role requires hands-on management, excellent communication skills, and a passion for fashion.

#J-18808-Ljbffr

People & Service Manager: Elevate Customer Experience in Chelmsford employer: River Island Clothing Co., Ltd.

Join a dynamic team at our Chelsea House head office, where we prioritise collaboration and innovation in the ecommerce space. As an Ecommerce Enrichment Executive, you'll benefit from a supportive work culture that values employee growth, offering opportunities for professional development and flexible work arrangements. With a focus on quality and creativity, we empower our employees to make a meaningful impact in the fashion industry while enjoying a vibrant and inclusive workplace.

River Island Clothing Co., Ltd.

Contact Details:

River Island Clothing Co., Ltd. Recruitment Team

We think you need these skills to ace People & Service Manager: Elevate Customer Experience in Chelmsford

Team Leadership
Customer Service
Communication Skills
Operational Standards Management
KPI Management
Sales Strategy
Conversion Rate Optimisation