Operations Manager in Birmingham

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.

What we can offer you:

• Generous 50% staff discount & uniform allowance.
• Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
• Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed.
• Support for all different family setups enhanced maternity, paternity, adoption & fertility treatment.
• Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
• Progression focus throughout Retail & Head Office.
• Support with upskilling skills through on the job training and qualifications.
• A generous bonus scheme & private pension plan.
• 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays, with the option to buy additional holiday.

What We Are Looking For:

• Deliver all operational aspects of the store – manage stockrooms, remote storage, containers and back of house areas.
• Liaise with your Store Manager to ensure the right capacity across these areas and be responsible for all stock management.
• Ensure deliveries are processed in accordance with company timescales by driving the productivity of your team.
• Manage replenishment and train the team to analyse reports effectively.
• Conduct daily floor walks of stockrooms, remote storage, containers and back of house areas, delegating tasks and agreeing priorities.
• Oversee Health & Safety requirements for the store, taking responsibility for Fire, Health & Safety in emergencies.
• Ensure daily, weekly & monthly Fire, Health & Safety checks are carried out and concerns escalated to the Store Manager.
• Oversee Loss Prevention requirements for the store and protect profit.
• Provide support for the planning and implementation of stocktakes.
• Ensure sale launch is managed effectively throughout the stockrooms.
• Be flexible to support in driving sales & maximising profit.
• Connect with customers and work on your own initiative.
• Be a great communicator and engage your team.
• Have good leadership, planning and organising skills.
• Have a proven track record of decreasing stock loss within your store.
• Ideally have experience in managing a remote/off site stockroom and a large team within a high turnover environment.
• Have previous experience at Operations Manager level or be a medium store/deputy manager looking to move into a larger turnover environment.

This Is For You:

At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We promote and encourage the belief in British Values – including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Every Islander Counts. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.