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For Companies At a Glance
- Tasks: Assist in daily operations, guest relations, and food & beverage oversight.
- Company: Join River Arts Club, a boutique sanctuary focused on simplicity and renewal.
- Benefits: Enjoy a supportive community, opportunities for growth, and a unique work environment.
- Why this job: Be part of a purpose-led team that values wellbeing and personal connections.
- Qualifications: Hospitality experience or relevant degree; passion for wellbeing and detail-oriented.
- Other info: Visa sponsorship may be available for exceptional candidates.
The predicted salary is between 36000 - 60000 £ per year.
Overview
This is a full-time on-site role for an Assistant General Manager based in Maidenhead. The Assistant General Manager will oversee daily operations, support staff management, coordinate events and guest services, and ensure excellent customer experiences. Responsibilities include supervising staff, managing schedules, addressing guest inquiries or concerns, maintaining operational efficiency, and implementing company policies and standards. Additionally, the role involves assisting in financial reporting and contributing to the overall success and growth of the establishment.
Role Description
This is a full-time on-site role for an Assistant General Manager based in Maidenhead. The Assistant General Manager will oversee daily operations, support staff management, coordinate events and guest services, and ensure excellent customer experiences. Responsibilities include supervising staff, managing schedules, addressing guest inquiries or concerns, maintaining operational efficiency, and implementing company policies and standards. Additionally, the role involves assisting in financial reporting and contributing to the overall success and growth of the establishment.
Qualifications
- Strong leadership and team management skills, including the ability to motivate and develop staff members
- Operational management expertise, with a focus on maximizing efficiency and maintaining high service standards
- Exceptional customer service skills and the ability to handle guest concerns professionally
- Event coordination and organizational skills to manage and oversee various events and operations
- Effective communication and interpersonal abilities to work collaboratively with diverse teams and guests
- Proficiency in financial reporting, budgeting, and cost management to support the organization\’s financial goals
- Flexibility and adaptability to address challenges, resolve issues, and ensure seamless operations
- Experience within the hospitality or event management industry is highly desirable
- Bachelor\’s degree in Hospitality Management, Business Administration, or a related field is preferred
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ASSISTANT GENERAL MANAGER employer: River Arts Club
Contact Detail:
River Arts Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ASSISTANT GENERAL MANAGER
✨Tip Number 1
Familiarise yourself with the ethos of River Arts Club, especially their Journal of Rituals. Understanding their focus on calm and restorative hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the hospitality industry, particularly with professionals who have experience in boutique hotels. This can provide you with insights into the unique challenges and expectations of such environments.
✨Tip Number 3
Demonstrate your passion for wellbeing and slow living by sharing personal experiences or practices that resonate with the club's values. This will show your genuine interest and fit for the role.
✨Tip Number 4
Prepare to discuss how you would implement and uphold high standards in service and operations. Think of specific examples from your past experiences that showcase your ability to lead by example and maintain quality.
We think you need these skills to ace ASSISTANT GENERAL MANAGER
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with River Arts Club's ethos of calm and restorative hospitality. Reflect this understanding in your application to show that you resonate with their values.
Tailor Your CV: Highlight relevant experience in hospitality, particularly any roles that involved guest relations or operational management. Use specific examples that demonstrate your ability to maintain high standards and deliver exceptional service.
Craft a Compelling Cover Letter: In your cover letter, express your genuine interest in wellbeing and slow living. Mention how your personal values align with the Journal of Rituals and how you can contribute to the community-focused environment at River Arts Club.
Showcase Your Skills: Emphasise skills such as organisation, attention to detail, and team collaboration. Provide examples of how you've led by example in previous roles, especially in high-pressure situations.
How to prepare for a job interview at River Arts Club
✨Understand the Brand Ethos
Familiarise yourself with River Arts Club's principles of simplicity and renewal. Be prepared to discuss how you can embody these values in your role as Assistant General Manager, especially in terms of guest experience and community engagement.
✨Showcase Your Hospitality Experience
Highlight your previous experience in hospitality, particularly any roles that involved food and beverage oversight or guest relations. Be ready to share specific examples of how you've handled guest feedback or improved service standards.
✨Demonstrate Organisational Skills
Since the role requires a keen eye for detail and strong organisational skills, prepare to discuss how you manage tasks and priorities. You might want to provide examples of how you've successfully coordinated events or managed operational processes in the past.
✨Emphasise Team Collaboration
As a team-spirited collaborator, it's important to convey your ability to work well with others. Share experiences where you've led by example, supported your colleagues, or contributed to a positive team environment, especially in high-pressure situations.
