Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the creation of engaging educational content and manage a dynamic team.
- Company: Join a leading technology firm with a focus on innovation and customer success.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Why this job: Shape the future of customer education and make a real difference in user experience.
- Qualifications: Proven experience in content strategy and instructional design, with strong analytical skills.
- Other info: Be part of a collaborative environment that values creativity and impact.
The predicted salary is between 43200 - 72000 £ per year.
A leading technology firm is seeking a Head of Customer Education Content to lead the development and strategy of key educational materials. This role involves managing a team, defining the content strategy aligned with business goals, and ensuring high quality across educational assets. With a focus on maximizing customer adoption and retention, the ideal candidate will have extensive experience in content strategy and instructional design, along with strong analytical skills to drive content effectiveness.
Head of Customer Education & Learning Content employer: Rival
Contact Detail:
Rival Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Customer Education & Learning Content
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend relevant events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your best work in content strategy and instructional design. This will not only impress potential employers but also give them a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company’s current educational materials and strategies. Bring fresh ideas to the table that align with their goals, showing that you’re not just a fit but a game-changer for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of Customer Education & Learning Content
Some tips for your application 🫡
Show Your Passion for Education: When writing your application, let your enthusiasm for customer education and learning content shine through. We want to see how much you care about helping others learn and grow!
Tailor Your Content Strategy Experience: Make sure to highlight your experience in content strategy and instructional design. We’re looking for someone who can align educational materials with business goals, so be specific about your past successes!
Demonstrate Analytical Skills: Since this role involves driving content effectiveness, don’t forget to mention any analytical skills or tools you’ve used in the past. Show us how you’ve measured success and improved content based on data!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Rival
✨Know Your Content Strategy
Make sure you understand the ins and outs of content strategy, especially in the context of customer education. Be ready to discuss how you've previously aligned content with business goals and maximised customer adoption.
✨Showcase Your Leadership Skills
As a Head of Customer Education, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on your approach to fostering collaboration and driving results.
✨Demonstrate Analytical Thinking
This role requires strong analytical skills. Be prepared to discuss how you've used data to drive content effectiveness in previous roles. Bring specific examples of metrics you've tracked and how they influenced your content decisions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in content development and how you overcame them, particularly in relation to customer retention and engagement.
