Warm Lobby Host & Front Desk Concierge — London
Warm Lobby Host & Front Desk Concierge — London

Warm Lobby Host & Front Desk Concierge — London

Full-Time 27349 - 27349 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer service and assist guests with check-in/check-out.
  • Company: Join the vibrant RIU Hotels group in London.
  • Benefits: Enjoy a competitive salary, annual leave, and meals while on duty.
  • Other info: Full-time role with opportunities for growth in a dynamic environment.
  • Why this job: Be the friendly face that creates memorable experiences for guests.
  • Qualifications: Strong communication skills and a passion for teamwork.

The predicted salary is between 27349 - 27349 £ per year.

RIU Hotels group is seeking a Lobby Host for the RIU Plaza London The Westminster location. The role involves providing excellent customer service, assisting with guest check-in/check-out, and handling luggage while maintaining a welcoming atmosphere.

The ideal candidate is a passionate team player with strong communication and multitasking abilities. This full-time position offers a gross salary of £27,349 along with benefits including annual leave and meals while on duty.

Warm Lobby Host & Front Desk Concierge — London employer: RIU Hotels group.

RIU Hotels group is an exceptional employer, offering a vibrant work culture at the RIU Plaza London The Westminster. Employees benefit from competitive salaries, generous annual leave, and complimentary meals during shifts, all while being part of a dynamic team dedicated to delivering outstanding guest experiences. With opportunities for personal and professional growth in the hospitality sector, this role is perfect for those looking to make a meaningful impact in a welcoming environment.
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Contact Detail:

RIU Hotels group. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Warm Lobby Host & Front Desk Concierge — London

Tip Number 1

Get to know the company! Before your interview, do a bit of research on RIU Hotels. Understanding their values and what they stand for will help you connect better during the conversation.

Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service skills.

Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional when you show up for your interview at RIU Plaza London The Westminster.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Warm Lobby Host & Front Desk Concierge — London

Customer Service
Guest Check-in/Check-out
Luggage Handling
Communication Skills
Multitasking Abilities
Team Player
Welcoming Attitude
Attention to Detail

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and hospitality.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles where you’ve provided excellent customer service or worked in a fast-paced environment, just like we do at RIU Hotels.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at RIU Hotels group.

Know the Company

Before your interview, take some time to research RIU Hotels group. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Customer Service Skills

As a Lobby Host, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the responsibilities of the role.

Practice Multitasking Scenarios

Since the job involves multitasking, think of scenarios where you had to juggle multiple tasks at once. During the interview, be ready to discuss how you prioritised your duties and maintained a welcoming atmosphere, even when things got busy.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Lobby Host. This shows that you’re engaged and eager to learn more about the position.

Warm Lobby Host & Front Desk Concierge — London
RIU Hotels group.

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