Warm Lobby Host & Front Desk Concierge — London

Warm Lobby Host & Front Desk Concierge — London

London Full-Time 27349 - 27349 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch customer service and assist guests with check-in/check-out.
  • Company: Join the vibrant RIU Hotels group in London.
  • Benefits: Enjoy a competitive salary, annual leave, and meals while on duty.
  • Other info: Full-time role with opportunities for growth in a dynamic environment.
  • Why this job: Be the friendly face that creates memorable experiences for guests.
  • Qualifications: Strong communication skills and a passion for teamwork.

The predicted salary is between 27349 - 27349 £ per year.

RIU Hotels group is seeking a Lobby Host for the RIU Plaza London The Westminster location. The role involves providing excellent customer service, assisting with guest check-in/check-out, and handling luggage while maintaining a welcoming atmosphere.

The ideal candidate is a passionate team player with strong communication and multitasking abilities. This full-time position offers a gross salary of £27,349 along with benefits including annual leave and meals while on duty.

Warm Lobby Host & Front Desk Concierge — London employer: RIU Hotels group.

RIU Hotels group is an exceptional employer, offering a vibrant work culture at the RIU Plaza London The Westminster. Employees benefit from competitive salaries, generous annual leave, and complimentary meals during shifts, all while being part of a supportive team that values communication and collaboration. With opportunities for personal and professional growth in the hospitality industry, this role is perfect for those looking to make a meaningful impact in a dynamic environment.

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Contact Details:

RIU Hotels group. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Warm Lobby Host & Front Desk Concierge — London

Tip Number 1

Make sure to research RIU Hotels and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their culture.

Tip Number 2

Practice your communication skills! As a Lobby Host, you'll need to interact with guests constantly. Try role-playing scenarios with friends or family to boost your confidence and refine your responses.

Tip Number 3

Show off your multitasking abilities during the interview. Think of examples from past experiences where you successfully juggled multiple tasks at once, especially in a customer service setting.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Warm Lobby Host & Front Desk Concierge — London

Customer Service
Guest Check-in/Check-out
Luggage Handling
Communication Skills
Multitasking Abilities
Team Player
Welcoming Attitude

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and hospitality.

Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the role of a Lobby Host. We love seeing how your skills align with what we’re looking for at RIU Hotels!

Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of your communication and multitasking skills, and how they’ve helped you in previous roles.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position right away!

How to prepare for a job interview at RIU Hotels group.

Know the Company

Before your interview, take some time to research RIU Hotels group. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Customer Service Skills

As a Lobby Host, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the responsibilities of the role.

Practice Multitasking Scenarios

Since the job requires strong multitasking abilities, think of scenarios where you had to juggle multiple tasks at once. During the interview, be ready to discuss how you prioritised tasks and maintained a welcoming atmosphere under pressure.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Lobby Host. This shows that you’re engaged and eager to learn more about the position.