At a Glance
- Tasks: Deliver exceptional guest service and assist with check-in/check-out at the front desk.
- Company: Join RIU Plaza London The Westminster, part of a global hospitality family.
- Benefits: Gain valuable experience in hospitality and work in a vibrant environment.
- Other info: Dynamic role with opportunities for growth in the hospitality industry.
- Why this job: Be the face of our hotel and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
RIU Plaza London The Westminster is hiring a Lobby Host to deliver exceptional guest service at the front desk and support daily operations.
You will assist with check‑in/check‑out, luggage handling, and provide information about local attractions and transport to ensure a smooth stay for guests.
As part of RIU Hotels & Resorts, you will join a global hospitality family and contribute to a welcoming, efficient front office.
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Lobby Host & Guest Concierge – London Front Desk employer: RIU Hotels group.
RIU Hotels group in Greater London is an exceptional employer, offering a vibrant work culture that prioritises team growth and exceptional customer service. With comprehensive benefits, including annual leave and professional development opportunities, employees are encouraged to thrive in a supportive environment that values their contributions and fosters career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Lobby Host & Guest Concierge – London Front Desk
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RIU Hotels group.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to RIU Hotels group.
Don't be shy about reaching out to RIU Hotels group. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Lobby Host & Guest Concierge – London Front Desk
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RIU Hotels group. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at RIU Hotels group.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
