Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and provide top-notch service at the front desk.
- Company: Join RIU Hotels & Resorts, a global leader in hospitality.
- Benefits: Competitive salary, 28 days leave, free meals, and discounts on stays.
- Other info: Opportunities for career growth and a culture of belonging.
- Why this job: Be part of a dynamic team shaping the future of hospitality in London.
- Qualifications: Passionate team player with great communication and multitasking skills.
The predicted salary is between 27349 - 27349 £ per year.
Join Our Global Family at RIU Hotels & Resorts! Be part of the RIU Plaza London The Westminster team! RIU Hotels & Resorts is expanding its presence in the heart of the UK with our newest addition: RIU Plaza London The Westminster. As we grow our footprint in London, we are bringing our world‑renowned hospitality to this iconic location. Joining RIU means becoming part of a global family that operates over 100 hotels in more than 20 countries.
This is a unique opportunity to join RIU Plaza London The Westminster as a Lobby Host. In this role, your primary responsibility will be to provide excellent customer service and efficiently support the daily operation of the front office. You will play a key role in ensuring guests’ satisfaction by assisting with check‑in and check‑out procedures, handling luggage, and providing assistance and information to guests. Your friendly and professional demeanour will contribute to creating a positive and welcoming atmosphere for our guests and the rest of the team.
What You’ll Do
- Greeting guests with a warm and friendly attitude, providing a high level of personalized service.
- Assisting guests with their luggage upon arrival and departure, providing efficient and careful handling.
- Escorting guests to their rooms and explaining the hotel’s facilities and services.
- Providing information and recommendations about local attractions, restaurants, and transportation options to guests.
- Arranging transportation, making reservations, and assisting with any other guests’ requests.
What We’re Looking For
- A passionate team player.
- Good communication and listening skills.
- Ability to multitask.
- Great ability to work under pressure.
- Customer service skills.
Compensation & Benefits
- Gross salary: £27,349
- Annual leave: 28 days per year (Including public holidays).
- Birthday: is for celebrating, so have the day off on us!
- Bank Holidays: paid time and a half.
- Full time: 40 hours contract.
- Free meals while on duty.
- Pension Scheme.
- Comprehensive training and development programs to enhance your skills and foster professional growth.
- Attractive discounts on accommodations within the RIU Hotels & Resorts.
Why RIU Hotels & Resorts?
- Your Growth is Our Priority: At RIU Hotels & Resorts, we believe in nurturing talent from within.
- A Culture of Belonging: Join a team where your ideas and efforts truly matter.
- Rewarding Your Commitment: Enjoy a career with competitive compensation, employee benefits, and perks.
Our Commitment
At RIU Hotels & Resorts, we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome all applications, regardless of gender, ethnicity, religion, disability, age, sexual orientation, or gender identity. We believe that a diverse team enriches our culture and drives excellence in service. Additionally, we are firmly committed to sustainability and social responsibility.
Lobby Host Front Desk · London employer: RIU Hotels group.
Contact Detail:
RIU Hotels group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lobby Host Front Desk · London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might have insider info on openings at RIU Hotels & Resorts or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your friendly and professional side shine through. Remember, they’re looking for someone who fits into their dynamic team.
✨Tip Number 3
Be prepared for on-the-spot interviews! If you’re applying through our website, you might get called in for a quick chat. Brush up on your customer service skills and be ready to share how you can contribute to the RIU experience.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity shows your enthusiasm and keeps you on their radar. It’s a simple way to stand out from the crowd!
We think you need these skills to ace Lobby Host Front Desk · London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your customer service skills and how you thrive in a fast-paced environment. We want to see your enthusiasm for making guests feel welcome!
Tailor Your Application: Make sure to customise your application to fit the Lobby Host role. Use keywords from the job description and relate your past experiences to the responsibilities listed. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Professional Yet Friendly: Your written application should reflect the friendly and professional demeanour we value at RIU. Keep your tone warm and approachable while maintaining professionalism. This will give us a taste of how you’ll interact with our guests!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep everything organised!
How to prepare for a job interview at RIU Hotels group.
✨Know the Company
Before your interview, take some time to research RIU Hotels & Resorts. Understand their values, mission, and what makes them unique in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their global family.
✨Showcase Your Customer Service Skills
As a Lobby Host, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or handled a challenging situation with grace. This will demonstrate your ability to thrive in a fast-paced environment and your commitment to guest satisfaction.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, multitasking, and working under pressure. Practising your responses will help you feel more confident during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview to reflect the welcoming and polished atmosphere of RIU Hotels & Resorts. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand.