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- Tasks: Join our Pathology team as a Medical Secretary, handling secretarial and admin duties.
- Company: The London Clinic is a leading private hospital in the heart of London's medical community.
- Benefits: Enjoy a competitive salary, 33 days leave, private healthcare, and career development opportunities.
- Why this job: Be part of a supportive culture where your contributions matter and make a real impact on patient care.
- Qualifications: Previous admin experience in healthcare, strong customer service skills, and ability to handle sensitive information.
- Other info: Full-time role with a 37.5-hour week, Monday to Friday, at a prestigious location.
The predicted salary is between 30000 - 35000 £ per year.
We have an exciting opportunity for a Medical Secretary to join our Pathology Administration team at The London Clinic, based at our main site in London (W1G 7JL). We are offering a competitive inclusive salary range of £30,000 - £35,000 per annum, depending on experience.
Established in 1932, The London Clinic is one of the UK's largest private hospitals, with 8 state-of-the-art facilities located in the heart of London's medical community around Harley Street. We have circa 1350 employees, and we are dedicated to providing our patients with expert, individualised treatment and care. We cover a comprehensive range of services, including complex medical and surgical procedures plus a range of cancer services. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of 'We go further', 'We work as one' and 'We personalise care.'
As the Pathology Medical Secretary, you will be responsible for providing a comprehensive secretarial and general administration service to the pathology department, and most commonly, histopathology.
Job Type: Permanent, Full Time.
Shift Pattern: 37.5 hours per week, Monday to Friday
Job Location: 116 Harley St, London, W1G 7JL.
Salary: £30,000 - £35,000 per annum, depending on experience.
Benefits Package: We offer a comprehensive package which includes a contribution pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33 days annual leave (inclusive of bank holidays), season ticket travel loan, and a wide range of discounts with a variety of retailers and services. We also offer excellent career development, with clear career pathways and access to further education.
Key Duties:
- To undertake a comprehensive range of secretarial duties, including audio typing and word processing.
- To become familiar with both the Meditech and Apex computer systems in order to be able to retrieve patient data.
- To maintain the histopathology filing system, ensuring that files, forms, and reports are easily accessible.
- To ensure that an excellent standard of quality and customer care is developed and maintained within the area.
- To ensure telephone standards are maintained in line with The London Clinic values, and phones are answered with minimal delay, and according to KPIs.
- To ensure that all enquiries to the department are dealt with promptly and professionally, including the resolution of complaints where possible.
Skills & Experience:
- Previous healthcare industry administrative background, with knowledge of doctor's practice; ideally private practice.
- Strong sense of patient focus and delivering exceptional customer service in a hospital setting.
- Basic secretarial and strong PA skills in a fast-paced environment.
- Experience of handling a diverse workload in both a busy administrative and clinical setting.
- Ability to work effectively with people from a range of diverse backgrounds, as well as a range of healthcare professionals.
- Able to handle patient data and information in a confidential and sensitive fashion.
- Able to analyse problems and to develop practicable and workable solutions to address them.
Medical Secretary - Pathology employer: RITZYROCKS
Contact Detail:
RITZYROCKS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary - Pathology
✨Tip Number 1
Familiarise yourself with the Meditech and Apex computer systems mentioned in the job description. Understanding these systems will not only help you during the interview but also demonstrate your proactive approach to learning essential tools for the role.
✨Tip Number 2
Highlight any previous experience you have in a healthcare administrative role, especially in private practice. Be ready to discuss specific examples of how you've provided exceptional customer service and managed diverse workloads in fast-paced environments.
✨Tip Number 3
Prepare to showcase your audio typing and word processing skills. Consider practising these skills before the interview, as they are crucial for the role and will give you an edge over other candidates.
✨Tip Number 4
Research The London Clinic's core values: 'We go further', 'We work as one', and 'We personalise care'. Think of examples from your past experiences that align with these values, as this will show your potential fit within their culture.
We think you need these skills to ace Medical Secretary - Pathology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare administration, particularly any roles that involved secretarial duties or working with patient data. Emphasise your skills in audio typing and familiarity with medical software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the role. Mention specific examples from your past experiences that demonstrate your ability to handle a diverse workload and provide exceptional customer service.
Highlight Relevant Skills: In your application, clearly outline your secretarial and administrative skills, especially those that align with the job description such as maintaining filing systems, managing enquiries, and ensuring high standards of customer care.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Medical Secretary role.
How to prepare for a job interview at RITZYROCKS
✨Know Your Role
Familiarise yourself with the specific duties of a Medical Secretary in Pathology. Understand the importance of audio typing, patient data management, and maintaining filing systems. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since the role requires a strong focus on patient care, be prepared to discuss your previous experiences in delivering exceptional customer service. Share examples of how you've handled difficult situations or complaints professionally.
✨Demonstrate Technical Proficiency
The job involves using Meditech and Apex computer systems. If you have experience with similar software, mention it during the interview. If not, express your willingness to learn and adapt quickly to new technologies.
✨Emphasise Teamwork
The London Clinic values collaboration, so be ready to talk about your ability to work effectively within a team. Share instances where you've successfully collaborated with colleagues from diverse backgrounds or healthcare professionals.
