Consultant Business Development Manager

We are currently looking to recruit a Consultant Business Development Manager to support the growth of our Consultant practices and to drive revenue across The London Clinic. This is a highly influential role, working closely with senior Consultants, marketing, and the Executive Board to accelerate activity, strengthen key relationships, and ensure sustainable performance across the consultant portfolio. Through a targeted account and relationship management approach, your contribution will be instrumental to the achievement of the hospital's strategy.

About Us

Established in 1932, The London Clinic is one of the UK's largest private hospitals, with eight state-of-the-art facilities in the heart of London's medical community around Harley Street. As a charity, we reinvest in cutting-edge treatments, technology, and facilities to benefit our patients, staff, and the wider community. We offer a comprehensive range of services, from complex medical and surgical procedures to specialist cancer care. The London Clinic is known for its supportive, collaborative culture where every contribution is valued, guided by our core values: We go further, We work as one, We personalise care.

Key Duties

• Achieve defined revenue and activity targets.
• Account manage a specified list of consultants, in line with The London Clinic's strategy and as per guidance from the Head of Business Development/Associate Director/COO.
• Develop and maintain key consultant, practice staff and other stakeholder relationships to encourage increased share of consultant private practice.
• Evaluate, analyse and interpret consultant data to identify consultant activity and trends.
• Develop and target consultant account plans to facilitate accelerated practice growth.
• Proactively troubleshoot and resolve barriers to practice growth.
• Acquire and report competitor intelligence.
• Organise and undertake a regular schedule of face-to-face meetings with a targeted list of consultants and update activity through account plans, the CRM and any other required systems.
• Provide support to and proactively work with commercial, marketing, operational and clinical colleagues in growing the hospital's consultant and service portfolio.
• Proactively work with commercial and marketing colleagues to raise the profile of the hospital, its consultants and services amongst targeted networks, referring communities and the general public.
• Work with colleagues to plan and organise consultant forums, operational/specialty meetings and events in line with guidance from the Head of Business Development/Associate Director/COO.
• Proactively foster strong relationships and collaborative working with internal colleagues.
• Work closely with key stakeholders throughout and outside of The London Clinic, in order to best support consultant team and service development.
• Undertake regular performance reviews with the Head of Business Development.

Strategic Reporting & Analysis

• Undertake speciality reviews and identify any gaps. Present findings and make recommendations, in order to maintain revenue and generate new revenue streams.
• Continually research developments in the healthcare market and regarding competitors identify emerging opportunities and threats.
• Manage and report on all relevant budgets.
• Prepare and present monthly reports on activity and revenue, identifying trends, business opportunities and obstacles to new business growth.

Skills And Experience

• Healthcare industry background - essential.
• Strong relationship building capability.
• Strong account management background within a competitive market.
• Excellent interpersonal, communication (written and verbal), including listening, negotiation and facilitation.
• Exceptional planning, organisational and time-management skills.
• Confident in presenting to others.
• Ability to engage and liaise effectively with internal and external stakeholders of all roles and seniorities.
• Strong numerical and analytical skills, being able to manipulate and analyse data from a variety of sources.
• IT literacy.
• Proven business development experience, particularly in developing and growing accounts over time.
• Demonstrated success in working in a commercial, targeted environment and consistently achieving personal revenue/activity targets.
• Planning, executing and leading events.
• Naturally results driven.
• High levels of determination and initiative.

Benefits

We offer a range of benefits including flexible working and great career opportunities. Our core benefits are:

• Private Medical Insurance.
• Contributory pension scheme (total contribution up to 20%).
• 25 days holiday plus bank holidays.
• Life assurance.
• Travel season ticket loan.
• Family friendly benefits.
• A range of retail discounts.
• Excellent career development; with clear career pathways and access to further education.

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team. The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.