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- Tasks: Support sales and ensure smooth lettings processes in a vibrant student accommodation.
- Company: Leading student accommodation provider in York with a friendly team.
- Benefits: Competitive pay, immediate start, and a dynamic work environment.
- Why this job: Join a fast-paced team and make a difference in students' lives.
- Qualifications: Friendly attitude, good communication skills, and a passion for helping others.
- Other info: Great opportunity to develop skills in a supportive setting.
The predicted salary is between 10 - 16 £ per hour.
Leading student accommodation requires a friendly, proactive and highly organised Sales & Lettings Assistant to join the team and support the lettings journey to ensure the property is fully occupied.
If you love working with people, enjoy a fast-paced environment and take pride in delivering outstanding service, we would love to hear from you.
Duties- Support sales activity to maximise occupancy across all accommodation.
- Assist with marketing, digital channels and promotions to ensure high visibility.
- Oversee smooth move-in and move-out processes, including inventories, safety checks and deposit handling.
- Manage property listings and work with the Marketing Team to ensure accurate, high-quality presentation.
- Handle enquiries, issues and complaints with empathy and efficiency.
- Carry out periodic property inspections, identify maintenance needs and escalate repairs promptly.
- Support students with day-to-day needs including bookings, payments and access to facilities.
- Respond to incidents such as maintenance issues, outages or fire alarm evacuations, escalating when needed.
- Maintain accurate records across all systems and ensure all resident information is kept up to date.
- Comfortable handling sales, payments and administrative processes.
- Property or student accommodation experience would be a bonus but not essential.
- A genuinely friendly, personable nature and a passion for working with people.
- Excellent communication skills and the confidence to build rapport with a wide range of individuals.
- Resilience, adaptability and the ability to stay calm under pressure.
- Competency with MS Office and confidence learning new systems.
Apply not for immediate consideration!
Lettings Assistant in York employer: Ritz Recruitment
Contact Detail:
Ritz Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Assistant in York
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for common interview questions but also think outside the box. Be ready to discuss how you'd handle specific situations related to lettings and customer service. Show them you can think on your feet!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Lettings Assistant in York
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your friendly and proactive nature shine through. Use a conversational tone that reflects your passion for working with people.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences. If you've worked in sales or customer service before, share those stories! We love seeing how your background fits with our lettings journey.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Lettings Assistant position. We can’t wait to hear from you!
How to prepare for a job interview at Ritz Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Lettings Assistant inside out. Familiarise yourself with the lettings process, common challenges in student accommodation, and how to handle enquiries effectively. This will show your potential employer that you're genuinely interested and prepared.
✨Show Off Your People Skills
Since this role involves working closely with students and handling various enquiries, be ready to demonstrate your communication skills. Think of examples where you've successfully resolved issues or built rapport with others. A friendly, approachable attitude can go a long way!
✨Be Proactive
During the interview, highlight your proactive nature. Discuss how you would support sales activities and ensure high occupancy rates. Share any past experiences where you took initiative to improve processes or enhance customer satisfaction—this will resonate well with the hiring team.
✨Stay Calm Under Pressure
The lettings environment can be fast-paced and sometimes stressful. Prepare to discuss how you manage stress and maintain composure during busy periods. Providing examples of how you've handled challenging situations in the past will demonstrate your resilience and adaptability.