Ritz Recruitment is seeking a Complaints & Claims Manager to join its established Risk & Compliance team on a part‑time basis (2 days per week). You will own the firm’s complaints and professional claims function, working with senior stakeholders to ensure matters are managed effectively and in line with regulatory requirements.
Reporting into the Head of Risk & Compliance, you will oversee investigations, liaise with regulators and insurers, produce MI and drive improvements
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Senior Complaints & Claims Lead (Part-Time, Hybrid) employer: RITZ RECRUITMENT
Ritz Recruitment offers a dynamic work environment in the heart of the City of London, where you can thrive as a Maintenance Technician. With a strong focus on employee satisfaction, we provide essential tools for your role, generous holiday pay, and opportunities for professional growth within our supportive team culture. Join us to make a meaningful impact on student accommodation while enjoying the benefits of working in a vibrant city.
