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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create vibrant community experiences.
- Company: Leading real estate organisation focused on premium living.
- Benefits: Competitive pay, dynamic work environment, and community engagement.
- Why this job: Be the face of a premium living experience and make residents feel at home.
- Qualifications: Front of house experience and strong communication skills.
- Other info: Join a fast-paced team and embrace new challenges every day.
Are you passionate about delivering exceptional customer service and creating vibrant communities? Join our client, a leading real estate organisation, as a Property Receptionist and become the face of their premium living experience.
As a Property Receptionist, you’ll be at the heart of the front-of-house team, ensuring residents receive an outstanding service every day. From welcoming new tenants to managing amenity spaces and hosting community events, you’ll play a key role in making the building feel like home.
What You’ll Do
- Deliver customer service to high standards and enhance resident satisfaction.
- Provide front-line services including reception, parcel handling, inspections, and viewings.
- Coordinate bookings, contractors, and maintenance to keep operations running smoothly.
- Host and promote resident events, building a strong sense of community.
- Handle enquiries and resolve issues with professionalism and care.
- Support the move-in/move-out process for a seamless resident experience.
What We’re Looking For
- Proven front of house/reception experience.
- Strong communication skills and a professional, polished appearance.
- A team player who thrives in a fast-paced environment.
- Passionate about customer service and building relationships.
- Goal-driven, resilient, and ready to embrace new challenges.
Apply today and help us set the standard for modern living!
Receptionist employer: Ritz Recruitment
Contact Detail:
Ritz Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, mission, and recent projects. This way, when you walk in for that interview, you can show them you're not just another candidate – you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Property Receptionist and how you'd handle them. Role-playing with a friend can help you feel more confident and ready to impress during the real deal.
✨Tip Number 3
Dress to impress! As the face of the organisation, your appearance matters. Choose an outfit that reflects professionalism and aligns with the company's vibe. A polished look can boost your confidence and make a great first impression.
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Customer Service Passion: Make sure to highlight your love for customer service in your application. We want to see how you’ve gone above and beyond to create positive experiences for others, as this is key for the Property Receptionist role.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We recommend customising your application to reflect the skills and experiences that match the job description. Mention your front-of-house experience and any relevant achievements that showcase your ability to enhance resident satisfaction.
Be Professional and Polished: Since you’ll be the face of our client’s premium living experience, it’s important to present yourself professionally. Use a clean, clear format for your CV and cover letter, and make sure there are no typos or errors. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Ritz Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've gone above and beyond for customers in the past. This role is all about creating a welcoming environment, so showing your passion for exceptional service will definitely impress.
✨Showcase Your Front-of-House Experience
Make sure to highlight any previous front-of-house or reception experience you have. Talk about your responsibilities and how they relate to the job description. If you've managed bookings or coordinated events, be sure to mention those experiences as they align perfectly with what they're looking for.
✨Demonstrate Your Communication Skills
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully. You want to show that you can handle enquiries and resolve issues with professionalism and care.
✨Emphasise Teamwork and Adaptability
This position requires a team player who thrives in a fast-paced environment. Be prepared to discuss how you've worked effectively within a team and adapted to challenges. Share examples that demonstrate your resilience and goal-driven attitude, as these traits will resonate well with the interviewers.
