Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our vibrant student community and deliver exceptional service.
- Company: Join a lively student accommodation team in the heart of Bristol.
- Benefits: Earn £12.60 per hour with flexible hours and a fun work environment.
- Why this job: Make a real difference in residents' lives while gaining valuable experience.
- Qualifications: Customer service experience and a passion for helping others.
- Other info: Temporary role for 3-4 weeks with opportunities to connect and grow.
The predicted salary is between 10 - 15 £ per hour.
Temporary Customer Service Assistant - Bristol (BS2) - £12.60 per hour
We are looking for an enthusiastic, friendly Customer Service Assistant/Receptionist to join a vibrant student accommodation community in the heart of Bristol city centre. This is a temporary role for a minimum of 3-4 weeks, starting immediately. As the first point of contact for residents, you will play a key role in delivering exceptional service and keeping the building running smoothly.
Responsibilities:
- Respond to enquiries from current and prospective residents across social media, email, phone and face-to-face.
- Sort and distribute incoming mail and parcels.
- Build positive relationships with residents through regular interaction.
- Conduct property viewings for potential residents.
- Take and process payments; monitor and follow up on rent arrears where required.
- Maintain accurate customer records and filing systems.
- Work closely with the maintenance and accommodation teams to log and resolve issues promptly.
- Support with organising events, open days and community activities.
Ideal Candidate:
- Previous experience in a customer-facing role.
- Background in student accommodation, property, travel or hospitality is a plus.
- Warm, approachable and people-focused.
- Passionate about delivering excellent customer service.
- Strong communication and interpersonal skills.
- Able to remain calm and organised in a busy environment.
- Comfortable working at pace and handling multiple tasks.
Reception/Customer Service employer: Ritz Recruitment
Contact Detail:
Ritz Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception/Customer Service
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the student accommodation community. Understanding their vibe will help you connect better and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some scenarios where you can demonstrate your warm and approachable nature. Role-play with a friend or family member to get comfortable with handling different types of enquiries.
✨Tip Number 3
Be ready to showcase your multitasking abilities! In a busy environment like this, you'll need to juggle various tasks. Prepare examples from your past experiences where you've successfully managed multiple responsibilities at once.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your interest in the role. Plus, it’s a great way to stand out from the crowd!
We think you need these skills to ace Reception/Customer Service
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to engage with residents in a friendly manner.
Tailor Your Experience: Make sure to highlight any previous experience you have in customer-facing roles. We love seeing how your background aligns with what we're looking for, so don’t hold back on those relevant skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the good stuff about why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our vibrant community.
How to prepare for a job interview at Ritz Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the responsibilities listed in the job description, like handling enquiries and conducting property viewings. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
As a Customer Service Assistant, your ability to connect with people is crucial. Prepare examples of how you've built positive relationships in previous roles. Think about times when you’ve gone above and beyond for customers or resolved conflicts effectively. This will demonstrate your warm and approachable nature.
✨Stay Calm Under Pressure
The job can get busy, so be ready to discuss how you handle stress and multitasking. Share specific instances where you managed multiple tasks successfully, like sorting mail while responding to resident queries. This will show that you can keep your cool and stay organised in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming events, or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
