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- Tasks: Join our team as a Property Administrator, ensuring residents feel at home and safe.
- Company: We're a growing property company dedicated to excellent customer service in Birmingham.
- Benefits: Enjoy weekly pay, a friendly work environment, and the chance to make a difference.
- Why this job: This role offers hands-on experience in property management and a chance to connect with people.
- Qualifications: Customer service experience is preferred; strong communication skills are a must.
- Other info: Immediate start available; work Monday to Friday, 9:00 - 17:30.
Property Administrator, £14.35p/h- Birmingham, B5 Immediate Start, Weekly Pay – PAYE Monday – Friday, 9:00 – 17:30 A growing property company requires a customer focused property administrator to deliver the on-site operations at one of their apartment buildings in Birmingham. Working as part of a team, you will play a pivotal role in ensuring the residents receive an excellent level of service. Duties will include: Face to face customer interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home. Responding to resident enquiries over the phone and via email. Booking in prospective residents for viewings and keeping them up to date with progress. Updating the work-flow calender with resident viewings Key Management and arranging access to properties for third parties (agents, contractors, inventory clerks). Inspections of communal areas including cleanliness, hazards or health and safety issues, lighting and following through to ensure completion. Requirements Previous Customer Service, Reception, Front of House. Experience within property, hospitality, travel or similar would be an advantage. Strong written and verbal English skills. Passionate about customer service. Ability to build relationships. Self-motivated and able to work alone. Apply now! (Ritz Rec Emp Bus)
Property Administrator employer: Ritz Recruitment
Contact Detail:
Ritz Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator
✨Tip Number 1
Familiarise yourself with the local property market in Birmingham. Understanding the area and its amenities will help you engage with prospective residents and answer their queries more effectively.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves a lot of face-to-face interaction, being able to communicate clearly and build rapport with residents is crucial.
✨Tip Number 3
Prepare for potential scenarios you might encounter in the role, such as handling complaints or coordinating with contractors. This will show your proactive approach during interviews.
✨Tip Number 4
Network with professionals in the property industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities.
We think you need these skills to ace Property Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and property management. Use specific examples that demonstrate your ability to build relationships and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention how your previous experiences align with the responsibilities of a Property Administrator.
Highlight Communication Skills: Since strong written and verbal English skills are essential, ensure your application reflects your communication abilities. Use clear and concise language, and check for any grammatical errors.
Show Enthusiasm for the Role: In your application, express your enthusiasm for working in a property management environment. Mention why you are drawn to this position and how you can contribute to creating a welcoming atmosphere for residents.
How to prepare for a job interview at Ritz Recruitment
✨Show Your Customer Service Skills
As a Property Administrator, your ability to interact with residents is crucial. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues, showcasing your strong communication skills and dedication to service.
✨Demonstrate Teamwork
This role involves working as part of a team, so be ready to discuss how you've collaborated with others in previous jobs. Highlight any specific instances where teamwork led to improved outcomes or enhanced customer satisfaction.
✨Know the Property Sector
Familiarise yourself with the property industry, especially if you have prior experience. Research common challenges faced by property administrators and think about how you would address them. This shows your commitment and understanding of the role.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready can demonstrate your interest in the position and the company. Ask about the team dynamics, the company's approach to customer service, or how success is measured in this role. It shows you're engaged and eager to contribute.
