Customer Service Assistant - £13.75 per hour Nottingham (NG1), Immediate Start A busy student accommodation site is looking for a friendly, professional, and customer-focused Reception / Customer Service Assistant to provide a welcoming presence and excellent support for residents. Key Responsibilities • Acting as the first point of contact for residents and visitors at the front desk • Handling enquiries professionally via phone, email, and face-to-face interactions • Maintaining accurate records and ensuring smooth shift handovers • Assisting with resident queries, complaints, payments, and parcel deliveries • Preparing and maintaining communal areas while supporting resident events and activities • Responding appropriately to incidents and following all health and safety procedures • Logging and monitoring maintenance requests, alongside general administrative duties About You • Previous experience in a busy customer service, reception, hospitality, hotel, or student accommodation environment • Excellent communication and interpersonal skills • Confident using Microsoft Office and other basic IT systems • Calm, approachable, organised, and dependable • A positive, proactive attitude with a willingness to support wherever needed Apply today for immediate consideration. (ritzrecempbus)
Customer Service Assistant in Nottingham employer: RITZ RECRUITMENT
Ritz Recruitment offers a dynamic work environment in the heart of the City of London, where you can thrive as a Maintenance Technician. With a strong focus on employee satisfaction, we provide essential tools for your role, generous holiday pay, and opportunities for professional growth within our supportive team culture. Join us to make a meaningful impact on student accommodation while enjoying the benefits of working in a vibrant city.
