Maintenance Operative

I am currently recruiting for a Maintenance Operative to come on board and join this fantastic private rented accommodation franchise. You will bring your skills and experience and will support the facilities management within a large residential rental development with communal facilities that include a co-working lounge, gym, gardens, movie room and car park.

The Maintenance Operative is responsible for delivering an efficient maintenance service that meets residents’ needs and delivers excellent customer service. This is a customer facing onsite role, completing planned, preventative, and reactive maintenance activities in line with the brand’s vision & values, providing an excellent quality and high value residential environment for a wide mix of residents, occupiers, and visitors.

Other duties will include:

Lead the day-to-day management of reactive and preventative maintenance of the building.

Work with the Facilities Manager to ensure compliance with current Fire and Health & Safety regulations.

Support the Facilities Manager with the defect process with the Developer.

Exercise initiative in responding to maintenance issues, liaising effectively with the Maintenance Assistants, Facilities Manager and other colleagues and considering impact on residents.

Provide support for electrical/plumbing repairs throughout the property.

Share responsibility for the regular Health & Safety checks in the building including fire alarms and emergency lighting checks.

Undertake regular building patrols around the common areas and flats to identify any maintenance requirements or Health and Safety risks, and complete all resultant actions in accordance to the core operating procedures

Lead pre-move in checks and scheduled flat inspections and recording of same, completing all resultant actions in a timely manner.

Log and monitor all maintenance issues that arise within the property using the relevant software.

Support in monitoring compliance with Planned and Reactive Maintenance procedures, ensuring that the building is safe for both our residents and employees.

Assist with the general upkeep of the property (cleaning, waste management, external landscaping, etc.)

Providing exceptional service to residents, prospective tenants, contractors, and visitors.

Communicate effectively and courteously, whether face to face, via telephone or in writing, with residents and colleagues, clearly understanding and responding to their needs.

Assist with management of third-party contractors to ensure completion of work and adherence to site health and safety procedures.

Other duties that may occur.

This is a varied, busy and hands on role.

Experience in domestic plumbing/electrical/carpentry/building or general maintenance.

Excellent customer relationship skills and attention to detail

Basic IT skills including Microsoft Office and property management systems.

Team player with a willingness to support others.

Ability to work independently on a day to day basis

Ability to work Saturdays and public holidays in line with the rota