At a Glance
- Tasks: Provide hands-on IT support and troubleshoot hardware across multiple sites.
- Company: Join a growing laboratory network in Hertfordshire and West Essex.
- Benefits: Competitive salary, generous leave, and mileage reimbursement for travel.
- Other info: Dynamic role with opportunities for professional growth and varied responsibilities.
- Why this job: Be part of exciting infrastructure projects and make a real impact.
- Qualifications: 5 years of IT support experience and strong problem-solving skills.
The predicted salary is between 35000 - 40000 £ per year.
Salary: £35,000 - 40,000 per year
Requirements
- Minimum 5 years experience in a similar IT support / field engineer role
- Strong hands-on experience with hardware provisioning, troubleshooting & repairs
- Proficiency with PCs, laptops, printers, and mobile devices
- Basic networking knowledge (TCP/IP, port patching, etc.)
- Excellent problem-solving and communication skills
- Ability to manage workload independently across multiple sites
- Experience supporting IT projects or transformation work (desirable)
- Previous experience in a multi-site environment (desirable)
Responsibilities
- Providing desktop and endpoint support across multiple sites
- Deploying, configuring, and maintaining IT hardware (PCs, laptops, printers, mobile devices)
- Diagnosing and resolving hardware and software issues
- Supporting upgrades, repairs, and ongoing maintenance
- Carrying out regular site visits and responding to support requests
- Assisting with IT projects and transformation initiatives within new laboratory environments
- Acting as a point of escalation and working closely with wider IT teams
Technologies
- Hardware Support
- Mobile Network
- TCP/IP
We are currently recruiting for an experienced IT Endpoint Field Service Engineer to support a growing laboratory network across Hertfordshire and West Essex. This hands-on, field-based role focuses on hardware support, troubleshooting, and site-based IT service delivery. The primary base is in Watford, with initial training in Kings Cross and frequent travel to various sites including Harlow, Hemel Hempstead, and Stevenage. We offer a 40-hour work week, generous leave entitlements, and mileage reimbursement for travel outside the base location. This is a great opportunity for an IT engineer looking for a varied and responsible role in exciting infrastructure projects.
IT Endpoint Field Service Engineer in London employer: RITZ RECRUITMENT
Join a dynamic team as an IT Endpoint Field Service Engineer, where you'll enjoy a supportive work culture that values innovation and collaboration. With competitive salaries, generous leave entitlements, and opportunities for professional growth, this role offers the chance to make a meaningful impact across multiple sites in Hertfordshire and West Essex. Experience a fulfilling career with a company that prioritises employee development and provides a stimulating environment for IT professionals.
