At a Glance
- Tasks: Deliver exceptional customer service and support vibrant community events.
- Company: Dynamic student accommodation in London SE1.
- Benefits: Competitive pay, immediate start, and a lively work environment.
- Other info: Fast-paced role with opportunities to build relationships and develop skills.
- Why this job: Join a fun team and enhance the living experience for students.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 13.45 - 13.45 £ per hour.
- Customer Service / Reception, London SE1
- Temporary, 4 weeks, £13.45ph, Immediate Start
We are looking for a friendly, organised, and customer-focused Customer Service Assistant to help create an exceptional living experience for residents of this vibrant student accommodation.
This is a varied role combining customer service, administration, sales, marketing, and operational support within a vibrant student accommodation community.
If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering outstanding service, we'd love to hear from you.
- What You'll Be Doing
- Deliver a welcoming and professional front-of-house service.
- Respond to resident enquiries and resolve issues efficiently.
- Support community events and activities that enhance the resident experience.
- Manage maintenance requests and ensure issues are appropriately logged and tracked.
- Maintain accurate records, databases, and resident documentation.
- Assist with resident communications, notices, and general administration.
- Support move-in and move-out periods, helping ensure a smooth resident journey.
- Support sales and leasing activities to maximise occupancy levels.
- Assist with local marketing activities and community engagement initiatives.
- Support rent collection processes and follow up on outstanding arrears.
About You
- Previous experience in a customer-facing role.
- Excellent customer service and communication skills.
- Strong organisational skills with the ability to multitask and prioritise.
- Good working knowledge of Microsoft Office, including Word, Excel, and Outlook.
- Confidence working with databases and administrative systems.
- A proactive, positive, and professional approach.
- Strong relationship-building skills and the ability to work with diverse groups of people.
- The ability to work independently while contributing effectively as part of a team.
If this sounds the right role for you then apply now!
- (ritzrecempbus)
- TPBN1_UKTJ
Customer Service/Reception in London employer: RITZ RECRUITMENT
Ritz Recruitment offers a dynamic work environment in the heart of the City of London, where you can thrive as a Maintenance Technician. With a strong focus on employee satisfaction, we provide essential tools for your role, generous holiday pay, and opportunities for professional growth within our supportive team culture. Join us to make a meaningful impact on student accommodation while enjoying the benefits of working in a vibrant city.
