At a Glance
- Tasks: Help residents find their perfect home and provide outstanding service daily.
- Company: Dynamic property company with a focus on customer experience.
- Benefits: Temporary role with opportunities for personal growth and development.
- Other info: Fast-paced environment with diverse interactions and community engagement.
- Why this job: Join a vibrant team and make a real difference in people's lives.
- Qualifications: Experience in customer service or sales, with strong communication skills.
The predicted salary is between 24649 - 30127 £ per year.
Leasing Associate Are you passionate about customer service, sales, and creating memorable experiences?
Do you thrive in a fast-paced environment where no two days are the same?
We're looking for an enthusiastic and driven
Leasing Associate
to join this busy property company on a temporary basis.
In this exciting role, you'll be at the heart of the resident journey, helping prospective residents find their perfect home while ensuring existing residents receive outstanding service every day.
As the first point of contact for residents, visitors, and prospective customers, you'll combine your sales expertise with exceptional hospitality and relationship-building skills to create a seamless living experience that exceeds expectations.
Duties Conduct property viewings and showcase apartments and amenities.
Engage with enquiries via phone, email, webchat, and in person.
Convert leads into appointments, bookings, and successful leases.
Follow up on applications, documentation, contracts, and payments.
Support occupancy targets through proactive sales activity and relationship management.
Provide a warm, professional, and welcoming front-of-house service.
Build strong relationships with residents and becoming a trusted point of contact.
Support resident events, activities, and community engagement initiatives.
Assist with move-ins, move-outs, apartment visits, and day-to-day resident support.
Resolve queries and complaints positively and efficiently.
Maintain accurate records and updating leasing and resident systems.
Coordinate maintenance requests and administrative tasks.
Ensure community spaces, show apartments, and leasing materials are always presentation ready.
Manage deliveries, parcels, visitor access, and contractor screening.
Support health and safety compliance across the community.
The ideal candidate will have: Experience in a customer-facing sales role within hospitality, accommodation, leisure, membership, reservations, or a similar environment.
A proven ability to achieve sales targets and influence positive outcomes.
Outstanding customer service skills with a passion for exceeding expectations.
Excellent organisational skills and the ability to multitask in a busy environment.
Strong written and verbal communication skills.
Confidence using Microsoft Office, including Word, Excel, and Outlook.
A proactive, positive, and solutions-focused approach.
Strong attention to detail and pride in personal presentation.
The ability to build relationships with people from a wide range of backgrounds and cultures.
A collaborative mindset and willingness to support colleagues and other communities when needed.
If you're energetic, customer-focused, and motivated by delivering exceptional experiences while achieving sales success, we'd love to hear from you.
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Leasing Associate employer: RITZ RECRUITMENT
Ritz Recruitment offers a dynamic work environment in the heart of the City of London, where you can thrive as a Maintenance Technician. With a strong focus on employee satisfaction, we provide essential tools for your role, generous holiday pay, and opportunities for professional growth within our supportive team culture. Join us to make a meaningful impact on student accommodation while enjoying the benefits of working in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Leasing Associate
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like RITZ RECRUITMENT.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like RITZ RECRUITMENT? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit RITZ RECRUITMENT's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Leasing Associate
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Leasing Associate role at RITZ RECRUITMENT, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at RITZ RECRUITMENT
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where RITZ RECRUITMENT operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to RITZ RECRUITMENT. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at RITZ RECRUITMENT.
