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- Tasks: Deliver exceptional customer service and support day-to-day operations in a luxury property.
- Company: Vibrant luxury property company with a focus on community.
- Benefits: Competitive pay, dynamic work environment, and immediate start.
- Why this job: Be the heart of a community and make a real difference in residents' lives.
- Qualifications: Experience in customer service or people-facing roles, strong communication skills.
- Other info: Join a fun team and help create memorable resident experiences.
The predicted salary is between 13 - 16 £ per hour.
Temporary Customer Service Assistant/Reception – Glasgow G3 £13.50ph – 5 days a week including most weekends, 40 hours a week - Immediate start!
Be the Heart of a Vibrant Luxury Property Company.
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, people-focused environment? Work within this buzzy luxury apartment and you can get involved!
We’re looking for an enthusiastic and proactive team player to help provide support in day-to-day operations of the property and to play a vital role in creating a place that residents are proud to call home.
What you’ll do:
- Provide a warm, professional front-of-house service that always goes the extra mile
- Complete administrative tasks including logging of maintenance requests, updating the database
- Assist with summer community preparations including move in and move out process
- Handle sales and leasing activities which may include chasing outstanding rent, conducting viewings, enquiries and renewals
- Support resident events that bring people together and build community
- Be the first line of response for queries and issues including post and parcel management
- Maintain strong relationships with residents
- Assist with marketing activities, from leafleting to open days
What we’re looking for:
- A customer service star with experience in either student accommodation, hospitality, property, or a people-facing role
- Self and culturally aware and able to adapt relationship building, communications and negotiation skills
- Organised, adaptable, and comfortable working autonomously
- A team player with strong communication skills and genuine enthusiasm for making a difference
If you’re ready to help shape a community and be a part of something meaningful, then we want to hear from you.
Customer Service Associate in Glasgow employer: Ritz Recruitment
Contact Detail:
Ritz Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Associate in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the luxury property company. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about delivering exceptional experiences, think of some common customer queries or issues you might face. Role-play these situations with a friend to boost your confidence and show off your problem-solving skills during the interview.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the hiring team, let your passion for creating a vibrant community shine through. Share examples of how you've gone the extra mile in previous roles, whether it’s organising events or helping residents feel at home.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly, you’ll be one step closer to landing that Customer Service Associate role and joining a fantastic team dedicated to making a difference.
We think you need these skills to ace Customer Service Associate in Glasgow
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service shine through in your application. We want to see that you’re genuinely excited about creating exceptional experiences for residents and making a difference in their lives.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or similar roles. We love seeing how your past experiences align with what we’re looking for, so don’t be shy about showcasing your skills!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you’ve gone the extra mile in previous jobs, and let us know how you can contribute to our vibrant community.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ritz Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the luxury property company. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you went the extra mile for a customer or resolved a challenging situation. This will demonstrate your ability to thrive in a people-focused environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations in a customer service role. Practice responses to common scenarios, such as dealing with a difficult resident or managing multiple tasks at once. This will help you feel more confident during the interview.
✨Emphasise Teamwork and Adaptability
Since the role requires working closely with others, be prepared to discuss your teamwork experiences. Share examples of how you've collaborated with colleagues in the past and how you adapt to different team dynamics. This will show that you're a proactive team player who can contribute positively to the community.
